CareerCross uses cookies to enhance your experience on our websites. If you continue to view our sites without changing your browser settings, then it is assumed that we have your consent to collect and utilise your cookies. If you do not want to give us your consent, then please change the cookie settings on your browser. Please refer to our privacy policy for more information.
CareerCross uses cookies to enhance your experience on our websites. If you continue to view our sites without changing your browser settings, then it is assumed that we have your consent to collect and utilise your cookies. If you do not want to give us your consent, then please change the cookie settings on your browser. Please refer to our privacy policy for more information.
Desktop Support Analyst
| Hiring Company | Global Financial Services Company |
| Location | Tokyo - 23 Wards |
| Job Type | Contract |
| Salary | 5.5 million yen ~ 7 million yen |
Job Description
Key Responsibilities
- Act as the primary point of contact for desktop support issues, delivering clear and professional communication
- Troubleshoot and resolve issues across internal and vendor-supported applications used in trading operations
- Coordinate and follow up on escalated incidents to ensure timely resolution
- Provide after-hours support for major incidents or scheduled maintenance as needed
- Mentor the junior team members of the support group
Required Skills & Experience
- JLPT N3 level Japanese or equivalent conversational ability
- Business-level English (written and spoken)
- Experience providing desktop or end-user support
General Requirements
| Minimum Experience Level | Over 3 years |
| Career Level | Mid Career |
| Minimum English Level | Business Level |
| Minimum Japanese Level | Business Level |
| Minimum Education Level | High-School |
| Visa Status | Permission to work in Japan required |
Job Location
- Tokyo - 23 Wards
Work Conditions
| Job Type | Contract |
| Salary | 5.5 million yen ~ 7 million yen |
| Industry | Investment Banking |
