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IT Helpdesk Support Exclusive job
| Hiring Company | Global IT Services Company |
| Location | Tokyo - 23 Wards |
| Job Type | Contract |
| Salary | 5 million yen ~ 6 million yen |
Work Style
Remote Work and WFH Casual Clothing Minimal Overtime Flex TimeJob Description
- Provide 1st/2nd Level Support for local Japan users and global users in other locations
- Track & Resolve Tickets via ServiceNow platforms
- Troubleshoot all issues related to Microsoft, Apple, Office Applications, Network, Server and Communication devices/platforms
- Escalate tickets to 3rd level teams when necessary
General Requirements
| Minimum Experience Level | Over 1 year |
| Career Level | Entry Level |
| Minimum English Level | Business Level (Amount Used: English usage about 50%) |
| Minimum Japanese Level | Business Level |
| Minimum Education Level | High-School |
| Visa Status | Permission to work in Japan required |
Required Skills
- Previous experience in an IT Helpdesk/IT Support function
- Knowledge of Active Directory, Exchange, iOS, VPN
- PC Kitting, troubleshooting and update deployments with SCCM
- Business level English & Japanese to support both local and international users
Job Location
- Tokyo - 23 Wards
- Ginza Line, Akasaka Mitsuke Station
Work Conditions
| Job Type | Contract |
| Salary | 5 million yen ~ 6 million yen |
| Job Division | Technology |
| Industry | System Integration |
Job Category
- IT, Web and Communication Jobs > Technical Support Jobs
- Technology (Other) > Technology (Other)
- IT, Web and Communication Jobs > Other (IT, Web and Communication)
Company Details
| Company Type | Small/Medium Company (300 employees or less) - International Company |
| Non-Japanese Ratio | About half Japanese |
