【英語を活かす】品質管理者/ Quality Manager

A renowned automation machinery manufacturer is looking for a Quality Manager. The selected candidate will drive customer satisfaction by managing complaints, analysing issues, and leading quality improvement initiatives.

Headquartered in Europe, this multinational company develops and manufactures automation solutions for a range of sectors, primarily the industrial and banking areas.

Keywords:

インダストリアル, メーカー, 製造業, 機械, エンジニア, 求人, 外資系

Job Ref: 33VX86

Responsibilities:

• Ensure processes operate reliably to address customer complaints quickly
• Escalate issues to appropriate teams and support collaborative resolution
• Analyse customer issues and initiate projects to prevent recurrence
• Collaborate with internal teams to contain and correct quality problems
• Lead execution of containment actions for known issues
• Monitor process performance to support continuous improvement

Requirements:

• Bachelor's degree or above in an engineering discipline
• More than 5 years of experience in industrial electric components production
• More than 5 years of experience in design or quality assurance of factory automation products and offers such as IPC, HMI panel, cable, etc.
• More than 5 years of experience to deal with quality issues with customers and a proven record on solving critical quality issues
• Experience in building and operating quality management systems at overseas sites
• Prior experience in launching and managing production operations at a European factory for a Japanese company
• Knowledge of facility requirements, industry best practices, customer characteristics, and product/process quality requirements
• Understanding of electrical components, equipment, and processes to effectively manage product and service quality
• Familiarity with component production and factory automation systems and standards
• Professional level Japanese

Preferred requirements:

• Chartered Engineer status, a mechanical and/or electrical engineering degree