Operations & Business Development Manager

Key Responsibilities

• Operational Oversight: Manage day-to-day office and showroom operations, ensuring smooth coordination across sales, logistics, and production.
• Client & Account Management: Maintain and expand relationships with key domestic and international clients; assist with negotiations and deal closures.
• Strategic Planning: Collaborate with leadership to implement company objectives, streamline workflows, and identify new business opportunities.
• Exhibitions & Trade Shows: Organize and manage international exhibitions, including booth setup, client scheduling, and post-event follow-up.
• Inventory & Product Management: Oversee inventory systems, ensure product availability, and maintain data accuracy across platforms.
• Administrative & Financial Support: Supervise export documentation, invoicing, and reporting in coordination with accounting and logistics teams.
• Process Development: Contribute to building internal systems (CRM, sales tracking, customer service) and support operational improvements.

• Fluent in English (native level or equivalent); Japanese proficiency is a strong advantage.
• 3–5 years of experience in business operations, account management, or international trade, ideally in luxury goods or export sectors.
• Highly organized, proactive, and detail-oriented, with strong follow-through.
• Comfortable handling diverse tasks in a small, entrepreneurial team environment.
• Strong interpersonal skills and leadership presence, capable of earning trust and taking ownership.
• Proficient in Google Workspace, CRM tools (e.g., Monday.com), and Excel/Sheets.
• No prior experience in the product category required—curiosity and professionalism are key.