PR/159746 | IT Support Specialist

Company and Job Overview
Our client is a technology solutions company, and they are seeking for candidate with the experience in supporting IT operations by managing equipment setup, help desk services, network infrastructure, administrative tasks, and cost-saving initiatives to ensure efficient and secure technology use across the organization.  
Working location is in Petaling Jaya.

Job Responsibilities

• Provide operational support for equipment and software installations and configurations.
• Deliver first-level IT help desk support and coordinate issue resolution with internal teams and HQ.
• Manage and maintain network infrastructure, performance, and security in compliance with HQ policies.
• Handle administrative tasks including user account management, documentation, and asset tracking.
• Drive cost-saving initiatives through process improvements and efficient resource management.

Job Requirements

• Diploma or equivalent experience required, with at least 4–5 years in technical support.
• Able to work independently, manage tasks proactively, and resolve user issues efficiently.
• Strong technical skills in Windows environments and intermediate proficiency in MS Office.
• Capable of building professional relationships and communicating effectively across all levels.
• Experienced in handling daily IT operations and executing technology projects.
• To be considered for this role, the relevant rights to work in Malaysia are required. Candidates who require work pass need not apply.

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