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PR/096103 | Customer Service Executive
| Location | Singapore, Singapore |
| Job Type | Permanent Full-time |
| Salary | Negotiable, based on experience |
Job Description
COMPANY OVERVIEW
Our client is a leading logistics and freight forwarding company with over five decades of presence in Singapore.
JOB RESPONSIBILITIES
Provide outstanding, friendly, and reliable service through direct customer engagement.
Verify import document compliance when processing import work orders.
Apply for the correct export permits and complete customs processes in a timely manner.
Answer all incoming calls within three rings without fail.
Monitor shipment onboard status and promptly inform customers of any irregularities.
Ensure seafreight rates applied are accurate and up to date.
Stay informed and updated on new airline or government regulations and requirements.
Liaise with internal and external stakeholders regarding shipment status and handling.
JOB REQUIREMENTS
Minimum Diploma qualification.
At least 5 years of relevant experience in the logistics or freight forwarding industry.
Proficient in Microsoft Office applications (Excel, Word, PowerPoint, etc.).
Strong communication and coordination skills.
Ability to work independently and handle time-sensitive tasks efficiently.
Knowledge of seafreight operations and export documentation is essential.
Working Location: Singapore
Wong Yi Lei (R23113652)
JAC Recruitment Pte. Ltd. (90C3026)
#LI-JACSG
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Privacy Policy Link: https://www.jac-recruitment.sg/privacy-policy
Terms and Conditions Link: https://www.jac-recruitment.sg/terms-of-use
General Requirements
| Minimum Experience Level | No experience |
| Career Level | Mid Career |
| Minimum English Level | None |
| Minimum Japanese Level | None |
| Minimum Education Level | Associate Degree/Diploma |
| Visa Status | No permission to work in Japan required |
Job Location
- Singapore, Singapore
Work Conditions
| Job Type | Permanent Full-time |
| Salary | Negotiable, based on experience |
| Industry | Logistics, Storage |
