PR/159627 | SALES ENGINEER

Our client is a MNC mechanical parts component manufacturer with regional office in Johor Bahru. 

Key Responsibilities 

• Customer Relationship Management: Build and maintain strong relationships with assigned customers, including buyers, engineers, quality and operations teams.

• Sales & Order Management: Proactively manage customer accounts, resolve order discrepancies, and ensure smooth order processing.

• Lead Qualification: Respond to and qualify incoming inquiries, prepare quotes and proposals, and escalate leads when appropriate.

• Strategic Planning: Conduct Annual Business Reviews, maintain accurate documentation, and forecast customer demand.

• Team Collaboration: Work closely with the sales team to identify growth opportunities and support territory objectives.

• Customer Outreach: Execute a defined Annual Sales Call Plan and secure repeat orders from smaller customers.

• Documentation & Organization: Maintain detailed records of customer interactions and ensure a professional, organized workstation.

• Travel: Travel as needed for meetings, reviews, and customer engagement.

Job Requirements 

• Customer-oriented mindset with prior experience in sales or customer service.

• Strong interpersonal and communication skills (written & verbal).
  Excellent organizational skills and attention to detail.

• Ability to prioritize tasks and meet deadlines independently.

• Proficiency in Microsoft Office and Windows-based applications.
  Willingness to travel based on business needs.

• Self-starter with minimal supervision required.

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