Customer Service Assistant

The CS Assistant in the life science industry will play a key role in supporting customer service operations, ensuring smooth communication and satisfaction. Based in Tokyo, this role requires attention to detail and a commitment to providing excellent service.

企業情報

A small-sized company operating in the life science industry, focused on delivering specialized products and services. With a dedicated team, the organization prioritizes quality and customer satisfaction, fostering a professional and efficient work environment.

職務内容

• Provide administrative support for the customer service team, ensuring timely responses to inquiries.
• Maintain accurate records of customer interactions and transactions.
• Coordinate with internal teams to resolve customer issues effectively.
• Assist in preparing reports and analyzing customer feedback to improve services.
• Monitor order processing and ensure accuracy in delivery schedules.
• Support the implementation of customer service initiatives and improvements.
• Handle communication with clients in a professional and courteous manner.
• Ensure compliance with company policies and procedures in all customer interactions.

条件・待遇

• Competitive salary ranging from JPY 4000000 to JPY 4500000.
• Opportunity to work in the life science industry in Tokyo.
• Fixed-term contract with potential for growth and development.
• Supportive and professional work environment.

If you are ready to contribute to a growing team in the life science industry, apply now to become a CS Assistant in Tokyo!

A successful CS Assistant should have:

• A background in customer service or a related field within the life science industry.
• Strong organizational and communication skills.
• Proficiency in handling administrative tasks and maintaining detailed records.
• A proactive approach to resolving customer issues effectively.
• Familiarity with working in a fast-paced environment, especially in Tokyo.
• Basic understanding of customer service tools and software.