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Hiring Company | 株式会社ブレンボ・ジャパン |
Location | Tokyo - 23 Wards, Minato-ku |
Job Type | Permanent Full-time |
Salary | 7 million yen ~ 8 million yen |
【About this position】
This role is critical in ensuring smooth coordination between local customers and the Italian Headquarter Sales Department. The position focuses on operational follow-up and customer satisfaction, while supporting commercial activities that remain under the control of the HQ Sales team.
The Customer Support Engineer is responsible for monitoring customer relationships and sharing
relevant information with the Headquarters to facilitate effective commercial actions. This role also
involves daily oversight of order programs, ensuring accurate information flow and proactively identifying potential issues to maintain supply chain timelines.
Additionally, the engineer will serve as a key communication bridge between customers and
Brembo HQ’s Engineering and Quality teams throughout all project phases, ensuring timely and
accurate technical and quality responses.
【Responsibilities】
1. Customer Relations & Sales Activities
・Facilitate communication between Japanese customers and the Engineering and Quality teams at
the Italian HQ throughout all phases of each project.
・Maintain sales and profit targets for the Japanese customer portfolio and maximize commercial
performance.
・Respond accurately and promptly to technical and quality-related inquiries from Japanese
customers, and support the implementation of continuous improvement initiatives.
2. Order, Delivery & Budget Management
・Oversee daily operations related to order programs, ensuring timely and accurate information
flow.
・Identify and report potential issues in advance to maintain supply chain timelines.
・Monitor key performance indicators (KPIs) such as sales, profit, and delivery schedules, and
propose improvements as necessary.
3. Negotiation & Pricing Management
・Conduct price negotiations with Japanese customers and manage price lists in accordance with
internal and HQ pricing policies.
・Understand the expectations and requirements of Japanese customers and coordinate with
internal departments, especially Logistics, Quality, and Engineering.
4. Other Responsibilities
・Support new business acquisition by building and maintaining strong relationships with
customers.
・Collaborate with the department director and HQ through regular reporting and meetings to
ensure the effective local implementation of global strategies.
【Employment Type】
Permanent employee
【Salary】
JPY 7M to JPY 8 M (Including bonus)
【Working Hours】
In accordance with company regulations
【Work Location】
Brembo Japan Mita Office, Minato-ku, Tokyo
【Holidays & Leave】
In accordance with company regulations
【Benefits & Welfare】
In accordance with company regulations
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≪募集要項・本ポジションの魅力≫
【業務内容】
1. 顧客対応・営業活動
・日本の顧客とイタリア本社のエンジニアリングおよび品質チームとの間で、すべてのプロジェクトフェーズにおいて円滑なコミュニケーションを図る。・日本の顧客ポートフォリオにおける売上および利益目標を維持し、業務成果の最大化を目指す。
・日本の顧客からの技術的および品質に関する問い合わせに対し、正確かつ迅速に対応し、継続的な改善活動の実施を支援する。
2.発注・納品・予算管理
・量産プログラムに関連する日常業務を監督し、正確かつタイムリーな情報の流れを確保する。
・サプライチェーンの納期を遵守するため、潜在的な問題を事前に特定し、適切に報告する。
・売上、利益、納期などの主要業績指標(KPI)をモニタリングし、必要に応じて改善提案を行う。
3. 交渉・価格管理
・顧客との価格交渉を行い、社内の価格ポリシーに基づいて価格リストを管理する。
・顧客の期待や要望を把握し、社内の関係部門(特に物流、品質、技術)と連携する。
4. その他の業務
・顧客との良好な関係を構築・継続することで新規受注を支援する
・部門責任者および本社との定期的な報告・会議を通じて、グローバル戦略をローカルで実行する。
【雇用形態】
正社員
【給与】
700万円~800万円(賞与含む)
【就業時間】
会社の規定に準ずる
【勤務地】
Brembo Japan Mita Office(東京都港区)
【休日休暇】
会社の規定に準ずる
【待遇・福利厚生】
会社の規定に準ずる
Minimum Experience Level | Over 3 years |
Career Level | Mid Career |
Minimum English Level | Business Level (Amount Used: English usage about 50%) |
Minimum Japanese Level | Native |
Other Language | Italian |
歓迎条件:イタリア語 | |
Minimum Education Level | High-School |
Visa Status | Permission to work in Japan required |
【Requirements】
【Onboard date】
ASAP
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【応募要件】
【入社時期】
できるだけ早め
Job Type | Permanent Full-time |
Salary | 7 million yen ~ 8 million yen |
Salary Bonuses | Bonuses included in indicated salary. |
Work Hours | 会社の規定に準ずる(In accordance with company regulations) |
Holidays | 完全週休2日制(土・日)、祝日、年末年始休暇 |
Industry | Automobile and Parts |
Company Type | International Company |