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Job ID : 1560906 Date Updated : October 7th, 2025

PR/095234 | Sales Support Specialist

Location Vietnam, Hanoi
Job Type Permanent Full-time
Salary Negotiable, based on experience

Job Description

Report to: General Director
Location: Hanoi
Reason for Opening: Replacement
 
Key Responsibilities
  • Serve as the primary point of contact for all distributor-related business 
    activities across Vietnam.
  • Build and maintain relationships with both existing and newly appointed 
    distributors, as well as current and prospective customers (including key 
    decision-makers and influencers).
  • Schedule and conduct regular meetings with distributors and customers to 
    foster strong partnerships and promote ARKRAY’s laboratory products.
  • Assist in the development, renewal, and negotiation of distribution contracts 
    and agreements.
  • Monitor tender announcements, analyze technical and commercial 
    requirements, and support the development of competitive tender strategies.
  • Collaborate with the team to tailor tender strategies to specific opportunities.
  • Support negotiations for product placement conditions, including pricing, 
    quantities, and payment terms.
  • Attend and co-organize exhibitions, conferences, and customer meetings.
  • Identify and evaluate new business opportunities.
  • Perform other duties as assigned or accepted beyond the outlined 
    responsibilities.
 
Required Qualifications
  • Bachelor’s degree or higher.
  • Minimum 2 years of experience in distributor support and/or tender support within the clinical diagnostics market.
  • Business-level proficiency in English (listening, speaking, reading, and writing).
 
Preferred Qualifications
  • Sales or marketing experience in the IVD (In Vitro Diagnostics) field.
  • Degree in biotechnology, life sciences, or a related discipline.
  • Experience in hospital or clinical laboratory markets with proven success.
  • Japanese language skills are a plus.
 
#LI-JACVN
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General Requirements

Minimum Experience Level No experience
Career Level Mid Career
Minimum English Level None
Minimum Japanese Level None
Minimum Education Level Associate Degree/Diploma
Visa Status No permission to work in Japan required

Job Location

  • Vietnam, Hanoi

Work Conditions

Job Type Permanent Full-time
Salary Negotiable, based on experience
Industry Medical Device

Job Category