【世界9拠点】　E-commerce manager

【Who We Are】

WPIC Marketing + Technologies is a leading APAC e-commerce and technology consultancy. We help global brands succeed in Japan and Asia through data, analytics, e-commerce solutions, warehousing and logistics, and essential support services. With over 400 staff across 9 cities worldwide, we provide end-to-end market entry and growth solutions.

【Main Responsibilities】

• Monitor store operations and regularly propose and implement improvements.
• Prepare weekly and monthly reports and manage KPIs such as sales, inventory, sales plans, profit, traffic, and CVR.
• Collect, analyze, and manage data such as site traffic and visitor behavior, then optimize the site based on insights.
• Oversee and coordinate work with outsourcing partners (e.g., agencies handling ads, creative, logistics).
• Work closely with internal teams, related departments, and headquarters to align on strategies and execution.
• Make sure all e-commerce operations follow company policies, internal procedures, and local legal requirements.
• Liaise with external vendors for any technical or operational support (e.g., platform maintenance, system updates), ensuring issues are resolved quickly and stores remain compliant with company standards.

【Requirements】

• 1+ years of hands-on experience in e-commerce operations
• Native or very fluent level of Japanese
• Strong knowledge of at least one major sales channel (e.g., Rakuten, Amazon)
• Proficiency in Excel/Google Sheets, with the ability to operate and manage data effectively
• Ability to read and understand written English (emails, reports, system interfaces)
• Ability to work proactively with an entrepreneurial mindset and strong understanding of startup environments

• Comfortable working with ambiguity and able to operate independently with minimal supervision

【Nice to Have】

• Experience with digital advertising platforms (e.g., Meta Ads, Google Ads, Rakuten RPP/TDA, Amazon Ads)
• Experience in affiliate marketing or influencer collaborations (Rakuten Room, Instagram, etc.)
• Hands-on experience with data visualization tools (e.g., Tableau, Looker Studio, Plotly Dash)
• Knowledge of cross-border e-commerce operations (import/export processes, customs, taxation, IOR/MOR, etc.)
• Experience in budgeting, P&L management, and sales forecasting
• Strong copywriting or localization experience for Japanese product listings and ads

【Desired Personality】

• Strong analytical thinker with attention to detail, highly numerate, and able to optimize available resources
• Deep understanding of Japan’s e-commerce ecosystem and social media landscape
• Comfortable working in a fast-paced environment and adaptable to change
• Able to manage multiple tasks by setting clear priorities
• Excellent project management and time management skills
• Self-driven, able to take initiative and deliver results without close supervision

【Work Conditions】

• Employment type: Full-time, permanent.
• Location: Tokyo 23 wards (office-based, with potential for partial remote work).
• Working hours: 9:00 am – 6:00 pm (flexible time system).
• Holidays: Saturdays, Sundays, national holidays, year-end/New Year.
• Salary: Negotiable (based on experience and skills).
• Benefits: Social insurance, company laptop, commuting expenses covered.
• Probation Period: 6 months (employment will be under a fixed-term contract during this period).