CareerCross uses cookies to enhance your experience on our websites. If you continue to view our sites without changing your browser settings, then it is assumed that we have your consent to collect and utilise your cookies. If you do not want to give us your consent, then please change the cookie settings on your browser. Please refer to our privacy policy for more information.
CareerCross uses cookies to enhance your experience on our websites. If you continue to view our sites without changing your browser settings, then it is assumed that we have your consent to collect and utilise your cookies. If you do not want to give us your consent, then please change the cookie settings on your browser. Please refer to our privacy policy for more information.
PR/089943 | 일본계 가전제품 기업 - CS
| Location | Korea, South, Seoul |
| Job Type | Permanent Full-time |
| Salary | Negotiable, based on experience |
Job Description
Overview:
일본계 가전제품 브랜드에서 CS포지션을 채용합니다.
Responsibilities:
유선 및 온라인 고객문의 상담(인바운드, 문자, 채널톡, 게시판 등)
주문출고, 취소, 교환, 반품, 환불 응대
- 부품 및 수리된 제품 발송
- 고객 클레임 처리 및 대처방안 모색
관련부서와의 원활한 소통 및 VOC모니터링
Requirements:
신입 및 유관 경력자 (경력의 경우 CS툴 사용 가능자)
- 일본어 가능자 우대
Notice: By submitting an application for this position, you acknowledge and consent to the disclosure of your personal information to the Privacy Policy and Terms and Conditions, for the purpose of recruitment and candidate evaluation.
Privacy Policy Link: https://www.jac-recruitment.kr/privacy-policy
Terms and Conditions Link: https://www.jac-recruitment.kr/terms-of-use
General Requirements
| Minimum Experience Level | No experience |
| Career Level | Mid Career |
| Minimum English Level | None |
| Minimum Japanese Level | None |
| Minimum Education Level | Associate Degree/Diploma |
| Visa Status | No permission to work in Japan required |
Job Location
- Korea, South, Seoul
Work Conditions
| Job Type | Permanent Full-time |
| Salary | Negotiable, based on experience |
| Industry | Retail |
