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Job ID : 1558403 Date Updated : September 18th, 2025
Seafreight Customer Service - Logistics!

Seafreight Customer Service - Global Logistics! Up to 6M

Location Tokyo - 23 Wards
Job Type Permanent Full-time
Salary 4.5 million yen ~ 6 million yen

Job Description

As the freight coordinator you will be handling shipments and serving as a point of contact for clients, suppliers, partners, by maintaining a high level of customer satisfaction.

Client Details

Our client is a logistics pioneer that offers comprehensive transport and supply chain services (land transport, air & sea freight, and full-spectrum logistics solutions like warehousing, e-commerce, distribution), innovative digital platforms, and strong sustainability practices.

Description

As the Seafreight coordinator, you will get to handle the following:

・ Handling shipments and serving as a point of contact for clients, suppliers, partners

・ Maintaining a high level of customer satisfaction

・ Issue quotations to customers and network where necessary

・ Ensure accuracy of documents produced and data integrity in transport system

・ Ensure claims are handled properly and in line with company rules

・ Maintain contact with clients to strengthen relationship and communication

Job Offer

  • Competitive salary package (base + bonus)
  • A chance to build expertise in the transport and distribution industry.
  • Supportive company culture with structured processes.
  • Permanent role with opportunities for career development.

To apply online please click the 'Apply' button below. For a confidential discussion about this role please contact Davide Capretta at +81 3 6832 8675.

General Requirements

Minimum Experience Level No experience
Career Level Mid Career
Minimum English Level Business Level
Minimum Japanese Level Fluent
Minimum Education Level Associate Degree/Diploma
Visa Status Permission to work in Japan required

Required Skills

In order to success in this role, the applicant should possess the following qualifications:

  • Good experience in logistics customer service and operations
  • Freight Forwarding experience (sea)
  • Good PC skills (excel, word, power point)
  • Business English and business Japanese

Job Location

  • Tokyo - 23 Wards

Work Conditions

Job Type Permanent Full-time
Salary 4.5 million yen ~ 6 million yen
Industry Logistics, Storage

Job Category