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Hiring Company | BiOS, Inc. |
Location | Tokyo - 23 Wards |
Job Type | Contract |
Salary | Negotiable, based on experience |
Responsibilities include but are not limited to the following:
1. Unpacking and documenting all IT equipment (PCs/iPhones), including disposal of boxes and packaging materials.
2. Asset registration and management via the ticketing system.
3. Collecting serial numbers of disposed devices and maintaining corresponding records.
4. Coordinating PC repair requests, including obtaining estimates by phone from manufacturers,
recording in the ticketing system, and working with overseas teams to obtain Purchase Orders (POs).
5. Assisting with any on-site physical tasks as needed.
6. Understanding the entire deployment process of client PCs and providing instructions and advice to related partners.
・6-1. Coordinating with relevant teams to ensure new employees receive their PCs before their start date.
・6-2. Planning and managing PC swap (replacement) programs.
・6-3. If partners are unable to supply devices, preparing and shipping PCs directly.
7. Inspecting returned PCs and updating data in the ticketing system.
8. Managing repair PCs and arranging manufacturer repairs via phone.
9. Collecting and disposing of PCs that have reached End of Life (EOL), including data wiping in accordance
with global standards.
10. Supporting quarterly audit activities.
11. Replenishing, managing, and ordering items for office IT vending machines.
12. Daily coordination and communication with the Singapore team regarding above processes 1-6.
*In addition to these core duties, employee is expected to be proactive in interaction with members of the Team, BiOS Inc. personnel
Minimum Experience Level | Over 1 year |
Career Level | Mid Career |
Minimum English Level | Business Level |
Minimum Japanese Level | Native |
Minimum Education Level | High-School |
Visa Status | Permission to work in Japan required |
Desired Skills:
Requires Languages:
English: Business preferred
Japanese: Native
Work Hours:
Mon-Fri 9:00-18:00 (Holiday Sat/Sun/National holidays)
*Core working hours may vary in accordance with onsite operations.
Base Salary range:
~395,000JPY/ month (Based on skillsets & experience)
Job Type | Contract |
Salary | Negotiable, based on experience |
Work Hours | Mon-Fri 9:00-18:00 |
Holidays | Sat/Sun/National holidays |
Job Division | User Support |
Industry | IT Consulting |