Airfreight Customer Service - Global Logistics!

As the freight coordinator you will be handling shipments and serving as a point of contact for clients, suppliers, partners, by maintaining a high level of customer satisfaction.

Client Details

Our client is a logistics pioneer that offers comprehensive transport and supply chain services (land transport, air & sea freight, and full-spectrum logistics solutions like warehousing, e-commerce, distribution), innovative digital platforms, and strong sustainability practices.

Description

As the Airfreight coordinator, you will get to handle the following:

・ Handling shipments and serving as a point of contact for clients, suppliers, partners

・ Maintaining a high level of customer satisfaction

・ Issue quotations to customers and network where necessary

・ Ensure accuracy of documents produced and data integrity in transport system

・ Ensure claims are handled properly and in line with company rules

・ Maintain contact with clients to strengthen relationship and communication

Job Offer

• Competitive salary package (base + bonus)
• A chance to build expertise in the transport and distribution industry.
• Supportive company culture with structured processes.
• Permanent role with opportunities for career development.

To apply online please click the 'Apply' button below. For a confidential discussion about this role please contact Davide Capretta at +81 3 6832 8675.

In order to success in this role, the applicant should possess the following qualifications:

• Good experience in logistics customer service and operations
• Freight Forwarding experience (air)
• Good PC skills (excel, word, power point)
• Business English and business Japanese