PR/117959 | Quality Manager

Position:                    Quality Manager

Salary:                       80,000 – 120,000 THB / month

Welfares:                   Bonus, PVF, Housing, COLA

Location:                   Sriracha, Chonburi 

Working Day:            Only Monday to Friday

Responsibilities:

• Develop, implement, and maintain the plant's Quality Management System in accordance with international standards, such as ISO 9001.

• Ensure all manufacturing processes and products are in full compliance with relevant industry standards, regulations, and company policies.

• Lead and manage internal and external audits (e.g., ISO 9001, customer audits) and ensure timely and effective closure of all findings.

• Prepare and present regular reports on quality metrics, performance, and trends to the Thai Quality Manager and other senior management.

• Lead, mentor, and develop the plant's quality assurance team, fostering a culture of ownership, accountability, and continuous learning.

• Promote a plant-wide culture of quality excellence, where everyone is responsible for quality and safety.

• Oversee all quality control activities from raw material inspection (incoming quality control) to in-process and final product inspection.

• Implement and manage statistical process control (SPC) to monitor and control key process parameters and prevent defects.

• Lead the investigation of quality issues, both internal and external (customer complaints), using root cause analysis (RCA) tools such as 8D, Ishikawa (fishbone) diagrams, and 5 Whys.

• Implement and verify the effectiveness of corrective and preventive actions (CAPA) to mitigate quality issues and prevent recurrence.

• Drive and lead continuous improvement initiatives using methodologies such as Six Sigma, Lean Manufacturing, and Kaizen to reduce waste, improve efficiency, and enhance product quality.

• Collaborate with other departments, including Production, Engineering, and Supply Chain, to identify and resolve quality-related problems.

• Work closely with the sales and service teams to analyze customer feedback and translate it into actionable improvements.

• Manage the supplier quality assurance program, including supplier audits, qualification, and ongoing performance monitoring.

• Ensure that all incoming materials and components meet quality specifications.

Qualifications:

• Bachelor's degree in Engineering (Mechanical, Electrical, Industrial, or a related field) or a relevant discipline.

• Minimum of 10 years of experience in a quality management role within a manufacturing environment, preferably in the automotive, electronics or a similar industry. Strong knowledge of production processes and quality control standards.

• Proficiency in quality and problem-solving tools, such as Six Sigma (Green or Black Belt certification is a plus), SPC, FMEA, 8D, and RCA.

• Excellent attention to detail and problem-solving skills.

• Strong leadership and communication skills.

• Ability to work collaboratively with cross-functional teams.

• Good command in English.