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Senior IT Product Manager
| Location | Tokyo - 23 Wards |
| Job Type | Permanent Full-time |
| Salary | 10 million yen ~ 12 million yen |
Work Style
Remote Work and WFH Flex TimeJob Description
◆Product Strategy & Vision -Define 3-year roadmap for CRM strategy
◆Delivery Leadership -Lead cross-functional squad (UX, BE/FE, QA) through discovery → MVP → GA; manage backlog and OKRs.
◆Guest & Hotel Insights -Run user interviews, cohort analyses, and Jobs-to-be-done research; translate insights into product requirements.
◆Data & Experimentation -Own KPIs, build dashboards, run A/B tests on accrual rates, redemption UX, and tier triggers.
◆Point Economics & Compliance -Model breakage/liability, ensure IFRS-15 revenue recognition, and set fraud-prevention policies.
◆Stakeholder Management -Align hotel brands, channel managers, payment partners, and accounting teams on APIs, SLAs, and co-marketing.
◆Thought Leadership -Evangelize loyalty best practices, mentor junior PdMs, and contribute to a product-led culture.
General Requirements
| Minimum Experience Level | Over 6 years |
| Career Level | Mid Career |
| Minimum English Level | Business Level |
| Minimum Japanese Level | Business Level |
| Minimum Education Level | Bachelor's Degree |
| Visa Status | Permission to work in Japan required |
Required Skills
● Bachelor’s degree or equivalent practical experience.
● 5 + years of product-management experience shipping B2B2C SaaS or loyalty/CRM platforms.
● Demonstrated success scaling rewards, subscription, or points-based businesses.
● Strong analytical skills (SQL, product analytics, financial modeling).
● Self-starter who thrives in fast-paced, globally distributed environments.
● Hospitality, travel, fintech, or e-commerce domain expertise.
● Experience with AI/LLM-powered personalization or chat-based loyalty.
● Track record of international partner integrations (payment gateways, airline/hotel alliances).
Job Location
- Tokyo - 23 Wards
Work Conditions
| Job Type | Permanent Full-time |
| Salary | 10 million yen ~ 12 million yen |
| Industry | Software |
Job Category
- IT, Web and Communication > Product Manager, Scrum Product Owner
