Service Desk Specialist - E-Commerce Technology

Join a fast-growing tech-driven environment where you'll be the first point of contact for IT services, solving challenges, and improving processes that directly impact business success. This role offers hands-on training, international exposure, and the chance to grow your career while working with cutting-edge tools and global teams.

Client Details

Global Leader in E-Commerce solutions and advanced robotics technology. With a strong presence across Europe, North America, and Asia, they are expanding rapidly in Japan to deliver cutting-edge e-commerce, supply chain, and automation services. They foster an innovative, and international environment where employees can contribute to shaping the future of retail technology.

Description

- Provide IT support to ensure smooth daily operations in a fast-paced, tech-driven environment
- Troubleshoot hardware, software, and network issues while supporting automation systems
- Collaborate with global teams to deliver high-quality technical solutions
- Support system upgrades, maintenance, and digital transformation projects
- Contribute to process improvements and ensure best practices are followed

Job Offer

- Opportunity to join a fast-growing, innovative business in Japan
- Career development and training programs to support long-term growth
- Exposure to an international working environment with global best practices
- Competitive salary and benefits package
- Chance to play a key role in shaping IT operations during an exciting expansion phase

To apply online please click the 'Apply' button below. For a confidential discussion about this role please contact Jessa Chiwaya at +81 3 6832 8980.

Looking to kickstart your IT career in Japan?

- Brings hands-on experience in IT support within a corporate or commercial setting
- Strong troubleshooting skills across hardware, software, and networks
- Comfortable working in an international environment and collaborating with global teams
- Proactive, detail-oriented, and adaptable to a fast-paced, tech-driven business
- Good communication skills in English and Japanese

Junior candidates are welcome to apply - at least 1 year of IT experience in Japan is enough to get started.