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Senior Application Support Analyst
| Hiring Company | Morgan McKinley |
| Location | Tokyo - 23 Wards, Shibuya-ku |
| Job Type | Contract |
| Salary | 9 million yen ~ 13 million yen |
Work Style
Remote Work and WFH Casual Clothing Minimal OvertimeJob Description
An exciting opportunity for an experienced Application Support Analyst to join a global fintech organization in Tokyo. In this role, you will act as the technical bridge between internal teams and external clients, ensuring smooth implementation and post-implementation support of mission-critical financial applications. You’ll work closely with clients on incident resolution, configuration changes, and process improvements while mentoring teammates and fostering strong relationships.
The ideal candidate has a background in supporting Java-based applications within financial services, solid client-facing experience, and strong technical expertise with databases, APIs, and incident/change management. Excellent communication, analytical thinking, and problem-solving skills are essential for success.
General Requirements
| Minimum Experience Level | Over 3 years |
| Career Level | Mid Career |
| Minimum English Level | Business Level |
| Minimum Japanese Level | Fluent |
| Minimum Education Level | Bachelor's Degree |
| Visa Status | Permission to work in Japan required |
Required Skills
7+ years supporting mission-critical Java applications
● 5+ years' experience in financial services
● 3+ years in a client-facing role as a service coordinator
● Experience writing basic queries to extract data from SQL & NoSQL databases
● Experience querying RESTful APIs using Postman or other tools
● Able to participate in on-call rotation with peers for escalation support
Job Location
- Tokyo - 23 Wards, Shibuya-ku
Work Conditions
| Job Type | Contract |
| Salary | 9 million yen ~ 13 million yen |
| Industry | Other (Banking and Financial Services) |
Job Category
- IT, Web and Communication > Project Manager
- IT, Web and Communication > Business Analyst
- IT, Web and Communication > Software Developer
Company Details
| Company Type | Small/Medium Company (300 employees or less) - International Company |
| Non-Japanese Ratio | About half Japanese |
