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IT Support Consultant for Engineering Applications
| Hiring Company | Cyient Japan |
| Location | Saitama Prefecture |
| Job Type | Permanent Full-time |
| Salary | Negotiable, based on experience |
Job Description
Responsibilities
- Handle incidents, queries, and problems through our ITSM system.
- Provide ongoing support for engineering applications used in the development of ECU (Electronic Control Unit) programs and virtual tests (e.g., crash, thermal, aerodynamic simulations).
- Join project teams and complete assigned project tasks as a contributing member.
- Ensure service level agreements (SLAs) are met, with a focus on preventing breaches in IT support.
- Support application environments to keep them operational and efficient.
Skill set needed
Highly Important (Level 1)
- IT Service Management (ITSM) Skills: Strong experience with ITSM processes and tools for incident, query, and problem handling.
- Language Proficiency: Business-level fluency in both Japanese and English.
Basic Competence (Level 2)
- Technical Skills: Experience with Linux, PERL, Python, and cloud applications, particularly in a VnV context.
Useful Competence (Level 3)
- Industry Experience: Previous experience working in the automotive industry.
- Domain Knowledge: Knowledge of Embedded Software and VnV applications and their functions within the automotive industry.
General Requirements
| Minimum Experience Level | Over 3 years |
| Career Level | Entry Level |
| Minimum English Level | Daily Conversation |
| Minimum Japanese Level | Business Level |
| Minimum Education Level | Bachelor's Degree |
| Visa Status | Permission to work in Japan required |
Job Location
- Saitama Prefecture
Work Conditions
| Job Type | Permanent Full-time |
| Salary | Negotiable, based on experience |
| Industry | IT Consulting |
Job Category
- IT, Web and Communication > Technical Support
