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Job ID : 1555049 Date Updated : August 20th, 2025
Shape the future of gaming in Japan

Junior Integration Manager – Japan/Bilingual/Hybrid/Flextime

Hiring Company Xsolla Japan株式会社
Location Tokyo - 23 Wards, Minato-ku
Job Type Permanent Full-time
Salary 6 million yen ~ 6.5 million yen

Work Style

Remote Work and WFH Casual Clothing Flex Time

Job Description

About the job

We are looking for a talented Integration Manager who can work with new and existing game partners and help get out tools, products, and services working inside their games. The ideal candidate will possess a blend of technical and people skills, reasonable design and UX sensibility, and some understanding of how payments in gaming "should" work. You should have experience playing games. Applicants should expect to assist developers and technical personnel rapidly debug their technical issues and escalate or transfer as necessary - for this reason, ability to quickly diagnose basic technical issues and provide proper documentation is a must.

If you’re passionate about driving business growth, supporting game developers, and expanding the reach of innovative gaming solutions, we would love to hear from you!

This role will be based out of our Japan office and is onsite.


Core Responsibilities

  • Workable technical problem-solving skills
  • Ability to Diagnose issues using data dumps, technical logs, etc., and articulate useful information for solving these issues
  • Ability to describe issues concisely based on client feedback
  • Experience in customer service
  • A team player who is able to pass issues onto appropriate parties or escalate when necessary
  • Passion for new technology, tools, methods, paradigms, especially as it relates to games and payments
  • Good communication skills. Ability to explain solutions eloquently and provide references to appropriate documentation. Some customer service experience is definitely a plus
  • Command of online productivity tools (Confluence, Jira, ChatGPT, G Suite, Google Translate, etc) and ability to learn new tools as necessary

ABOUT XSOLLA:
At Xsolla, we believe that great games begin as ideas, driven by the curiosity, dedication, and grit of creators around the world. Our mission is to empower these visionaries by providing the support and resources they need to bring their games to life. We are committed to leveling the playing field, ensuring that every creator has the opportunity to share their passion with the world.

Headquartered in Los Angeles, with offices in Berlin, Seoul, and beyond, we partner with industry leaders like Valve, Twitch, and Ubisoft to clear the paths for innovation in gaming. Our global reach spans over 200 geographies, offering more than 700 payment methods in 130+ currencies.Longevity Opportunity Vision Enjoy the game!

Why join us?
・Opportunity to work with a fast-growing global brand.
・Competitive salary and performance-based incentives.
・Flexible work environment (remote, hybrid, or in-office options)
・Collaborative and innovative team culture.
・Career growth opportunities in a dynamic and expanding market.

If you're passionate about influencer marketing and gaming, and want to make an impact in the Japan's region, we'd love to hear from you! Apply now and be part of our journey.

General Requirements

Minimum Experience Level Over 1 year
Career Level Mid Career
Minimum English Level Business Level (Amount Used: English usage about 50%)
Minimum Japanese Level Native
Minimum Education Level Bachelor's Degree
Visa Status Permission to work in Japan required

Required Skills

REQUIREMENTS:
[ Required ]

  • Bachelor's Degree (or equivalent) in a related field
  • 2+ years of experience
  • Must be able to speak and write English at a business level
  • Strong customer service / interpersonal skills
  • General integration knowledge
  • Must be able to immediately handle a significant amount of workload and effectively prioritize projects with a high degree of autonomy
  • Effective time management skills and excellent attention to detail
  • Ability to problem solve
  • Proficiency in Japanese at least at the JLPT N2 Level
  • Must be legally authorized to work in Japan

[ Preferred ]

  • Experience with web or higher education in computer science

 

Job Location

  • Tokyo - 23 Wards, Minato-ku
  • Nanboku Line Station

Work Conditions

Job Type Permanent Full-time
Salary 6 million yen ~ 6.5 million yen
Holidays 土日祝日
Job Division Customer Success – Integration Managers
Industry Internet, Web Services

Job Category

  • IT, Web and Communication > Technical Support
  • Customer Service, Secretary and Administration > Customer Service, Customer Success
  • Customer Service, Secretary and Administration > Call Center Operator
  • IT, Web and Communication > Other (IT, Web and Communication)

Company Details

Company Type Large Company (more than 300 employees) - International Company