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Hiring Company | BiOS, Inc. |
Location | Tokyo - 23 Wards |
Job Type | Contract |
Salary | 4.5 million yen ~ 5.5 million yen |
BiOS is looking for skilled deskside engineers to join international support team servicing our highly regarded Global clients. Fast Moving, Highly demanding environment where you will be expected to undertake key aspects of maintenance and deployment work on Wintel PC.
Responsibilities include but are not limited to the following:
Minimum Experience Level | Over 3 years |
Career Level | Mid Career |
Minimum English Level | Business Level |
Minimum Japanese Level | Native |
Minimum Education Level | High-School |
Visa Status | Permission to work in Japan required |
Required Skills
• L2 On-site and remote support troubleshooting experience
• 3+ years troubleshooting PC hardware/Software (Windows workstation 10, Office, Basic Back-office software) and Wintel network (Active directory user and PC accounts, GPO, MS Exchange and/or Office 365)
• 3+ years’ experience working for IT service company or servicing as IT Support for 50+ users company.
• Technical skills and excellent knowledge of hardware preferably HP, Dell, Lenovo and other brands
• Good knowledge of network infrastructure, protocols and services.
• Self-motivated, flexible, enthusiastic, very good communication skills (written and verbal)
• Willing to learn and undertake further training and qualifications where required.
• Can work well both as an individual and as part of a team.
• Ability to work in a fast paced environment.
• Willing to take direction and follow well defined processes and procedures.
Bonus Points
・Investigate the cause of software failure using event viewer (event log)
・Experienced in handling recovery from software failures
• Inter-team communication facilitator
• VIP support
• Macintosh support experience
Requires Languages:
Japanese: Native level
English: Business level
Job Type | Contract |
Salary | 4.5 million yen ~ 5.5 million yen |
Work Hours | 9:00 - 18:00 |
Holidays | Saturday, Sunday, National holidays |
Job Division | User Support |
Industry | System Integration |
Company Type | Small/Medium Company (300 employees or less) |