PR/117811 | Customer Service

Our client is a global Freight Forwarding business. They are looking for a potential candidate who can fulfill their requirement as follows;

Position :                               Customer Service Staff 

Business Type :                    Freight Forwarding

Working day :                        Mon – Fri 08.00-17.00 Alternative Saturday working (8:00-12:00 Half 

         day working)

Location :                             Sriracha, Chonburi

Benefit : 

• Salary Total Package 30,000 – 40,000 THB/ month
• Bonus
• Provident fund
• Insurance

Qualifications:

• Bachelor’s degree in Business Administration, Business English, Logistics and chain Management, or related field.
• Minimum 5 years of Customer Service in the Freight Forwarding field.(Air Freight)
• Good command in English and can communicate with Oversea Customers.

Job description

• Coordinate and support sales team activities, freight forwarder ,shipping and
  clients to provide professional services.

• Maintain good relationship with customer, handling the daily delivery import – export matters and ensure supply of goods on time.
• Responsible for receiving customer orders, reconciliation and billing.
• Responsible for placing orders with suppliers, and tracking orders to complete the payment, reconciliation with suppliers against payment.
• Documentation Management: Prepare and verify shipping documents, including bills of lading, invoices, and customs documentation.
• Communicate customer feedback and insights to relevant teams to drive product and service improvements.
• Customer Relationship Management: Foster strong, long-term relationships with customers to enhance satisfaction and drive business retention.

Interested and qualified applicants, please send your application letter and full "CV Resume" with current salary package and indicating expected salary together with recent photo by click "Apply Now"