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FULL REMOTE: Customer Support for E-Commerce Platform!
| Location | Tokyo - 23 Wards |
| Job Type | Contract |
| Salary | 3 million yen ~ 4 million yen |
Job Description
As a Customer Service Operator, you will support Japanese users of an e-commerce platform via phone, chat, and email.
Client Details
The company for which customer service is needed is a large E-Commerce platform.
Description
As a Customer Service Operator, you will support Japanese users of an e-commerce platform via phone, chat, and email. Typical inquiries include:
- Password reset/account issues
- Fraudulent purchase concerns
- Order and delivery tracking
Job Offer
- Dynamic job scope and industry
- Chance to make a lot of connections
- Full remote position
- Supportive company culture with a focus on professional development.
To apply online please click the 'Apply' button below. For a confidential discussion about this role please contact Davide Capretta at +81 3 6832 8675.
General Requirements
| Minimum Experience Level | No experience |
| Career Level | Mid Career |
| Minimum English Level | Daily Conversation |
| Minimum Japanese Level | Native |
| Minimum Education Level | Associate Degree/Diploma |
| Visa Status | Permission to work in Japan required |
Required Skills
The Team in Japan is looking for candidates with a keen interest for the industry and with the following strengths / qualifications:
- Customer Service background ideal, handling Japanese customers
- Fluent/High-business level of Japanese
- Open to working on weekends
Job Location
- Tokyo - 23 Wards
Work Conditions
| Job Type | Contract |
| Salary | 3 million yen ~ 4 million yen |
| Industry | Internet, Web Services |
Job Category
- Customer Service, Secretary and Administration > Call Center Operator
