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【英語を活かす】カスタマーソリューションマネージャー/ Customer Solution Manager
| Location | Tokyo - 23 Wards |
| Job Type | Permanent Full-time |
| Salary | 6 million yen ~ 9 million yen |
Job Description
A global logistics company is seeking a Customer Solution Manager. The successful candidate will lead operations by minimising risks, optimising costs, and ensuring service excellence.
A logistics organisation, this global business employs thousands of people around the world and specialises in the provision of air freight, sea freight, overland, and logistics services to a broad range of customers and industries.
Keywords:
ロジスティクス、カスタマーソリューション、マネジメント, 求人, 外資系
Job Ref: H853GI
Responsibilities:
- Lead and inspire a high-performing International Supply Chain team
- Ensure team readiness to attract, onboard, and retain profitable business
- Develop and implement a national business plan to improve service quality and profitability
- Enhance product value proposition, pricing, and market strategies
- Oversee RFQs and customer engagements
- Manage account financial performance and drive upselling and cross-selling initiatives
Requirements:
- Relevant professional experience and qualification is ideal
General Requirements
| Minimum Experience Level | No experience |
| Career Level | Mid Career |
| Minimum English Level | Business Level |
| Minimum Japanese Level | Business Level |
| Minimum Education Level | Bachelor's Degree |
| Visa Status | Permission to work in Japan required |
Job Location
- Tokyo - 23 Wards
Work Conditions
| Job Type | Permanent Full-time |
| Salary | 6 million yen ~ 9 million yen |
| Work Hours | お問い合わせください |
| Industry | Logistics, Storage |
Job Category
- Customer Service, Secretary and Administration > Customer Service, Customer Success
- Marketing and Product Development > Sales Promotion, Marketing Planning
