【800～1000万円】JP Tire / IT Specialist

【求人No NJB2304044】
Job description


You will have an exceptional opportunity to lead and manage the IT support team located in Shinagwa. We rely on IT systems to power the solutions that help employees. This individual will be responsible for understanding the local business needs and translating them into effective IT strategies and solutions that support business processes and drive the company forward in the competitive market. We’re seeking an experienced IT specialist who has the technological skills to make us even more efficient. This person will analyze current systems and assets recommend and implement solutions and upgrades and provide training. The ideal candidate has extensive knowledge of network maintenance experience as a IT specialits and advanced industry knowledge to keep us on the cutting edge. The IT specialist will have an immediate impact on the day to day efficiency of our operations and a long term impact on our overall growth. Responsible for the IT infrastrusture; desktop laptop mobilephone server backup restore applications network security tools remote support via VPN and telephony support in Continental Tokyo office for Tire Replacement OE business and Testing Team located in Yokohama. The position is also to help to implement Continental Tire IT standards and security policies and provide support to global Tire business aIT Projects Implementationpplications projects as required by Tire IT Competence Centers. This position reports to the local Market Manager.

IT Services
Provide PC support to Conti Tire Japan and support remotely work from home users. PC level hardware and software maintenance on Windows 10/ 11 printer fax cellphone application client emails.
Managed and maintain up to date IT asset. Especially buy / prepare new comer's PC on time.
Provide necessary IT training to business users as and when needed.
Proven track record in managing IT projects and aligning IT services with business goals.
Maintain/manage server room and propose anything needed.

IT Infrastructure Support
Constructing and implementing plans to ensure the company’s network continues to operate smoothly in the event of a problem
Staying up to date with new network technology and reporting this information to the executive team each quarter
Working closely with other department Managers to assess the growth needs and maintenance of the company’s network
Provide ongoing support to Windows Server LAN （ local area network） WAN （ wide area network） wireless network telephony server room equipment file server backup restore UPS door accessing system.

CyberSecurity

Responsible to provide support and guideline in topics relating to cybersecurity.
Monitor track and report cybersecurity risks compliance status and cybersecurity controls.
Conduct and support cybersecurity operational tasks and activities
Raise awareness of cybersecurity topics policies within users community

IT Audits

Support technical cybersecurity audits tests and self assessments.
Support DS Audit to ensure the IT workplace policies and operations are comply with the IT Tires regulations.
Support OE Audits from Continental internal request as well as from external OE customers.

IT Vendor management
Work with IT service providers and local contractors to ensure appropriate service delivery from them

IT Projects Implementation
Assist Market manager and/or business users to implement IT projects.
Developing new network troubleshooting strategies to help reduce downtime and decrease maintenance costs
Creating rational strategies for upgrading the company’s network software whenever a new update is available

Quality Management
Consolidate the yearly IT HW/SW expansion maintenance and replacement requirements
Cooperate with global IT to implement IT standards and Security policies
Assist to implement and follow global ITIL practice（eg via Conti ITSM tool BMC Helix Digital Workplace）
Assist in local documentation of standard IT processes and procedures

BS of Computer science or related majors and five or more years of experience in IT management
2 years experience in the project and operation support of Windows 11 server Microsoft Active Directory MS Exchange Cisco router switch HP and Dell server tape drive Veeam backup software Trellix antivirus solution data center administration UPS door accessing system Smart phone current equipments and technologies enterprise backup and recovery proceedures and systems perfromanev monitoring etc. Expertise in implementing configuring and testing IT solutions.
Knowledge in ITIL incident change problem release configuration management
Understand the project implementation skills. Strong customer service oriented. Strong analytical and problem solving skills with a strategic mindset.
Fluent verbal and written in Japanese and English communication skills
Effective communication and interpersonal skills