PR/087008 | Office Management and Sales Administrator (m / f / d)

COMPANY OVERVIEW

The European adhesive and sealant application technologies company that provides hotmelt solutions and machinery to a variety of industries.

KEY REQUIREMENTS

• Minimum 3 years of experience in customer service, sales support, or office administration

• Experience in ERP or CRM usage

• Business level in German communication skills

• Able to work 100% onsite in Willich

JOB RESPONSIBILITIES

• Provide support to commercials, technicians, business management and clients, attending their queries and requests for offers, as well as ensuring the correct management and expedition of processed orders:

  • Answer and proceed incoming customer inquiries

  • Collaborate with management and internal teams to stay updated on new products, services, and policies

  • Record customer information within the database

  • Engage with clients in a friendly and professional manner while actively listening to their concerns

• Manage office duties:

  • State documents and renewals

  • Account information required

  • Contact with external stakeholders for example waste management, energy providers, IT suppliers, etc.

  • Inventory control

  • Manage office supplies and equipment, stationery and other office supplies

JOB REQUIREMENTS

• Proven professional experience in sales administrative, customer service, inside sales, sales support, or office administration is preferred

• Familiarity with Navision (ERP) or Salesforce (CRM) systems will be highly valued

• Obtaining a driving license class B will be advantageous

• Eligible to work in Germany

BENEFITS

• 30 days of annual leave

• Laptop and mobile phone are provided

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