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Job ID : 1549773 Date Updated : July 8th, 2025

PR/086989 | Field Service Engineer (m / f / d)

Location Germany, Dresden
Job Type Permanent Full-time
Salary Negotiable, based on experience

Job Description

COMPANY OVERVIEW 
A Japanese global semiconductor company is looking for someone that can handle field service engineering activities to European clients.

 

JOB RESPONSIBILITIES 

  • Receives service calls from customer. Determines customer need or problem and responds accordingly.   

  • Helping tool installation at customer site with Engineers 

  • Supporting a software cording and modification for software engineers 

  • May provide over-the-phone consultation and advice to customer, may need to respond to emergency customer situation or may schedule and repair Company’s products at customer site. 

  • Performs preventative maintenance on Company products.

  • Establishes and manages a local maintenance service structure.

  • Inspects and evaluates customer usage of Company products. 

  • Provides training to customers in usage and maintenance of Company products. 

  • Provides application support on Company products to customer. 

  • Provides liaison between customer and applications programmer for customer requests involving change in applications.

  • Researches market needs and customer applications of Company products. 

  • Submits application report to management in a timely manner. 

  • Supports sales activities and establishes and maintains good relationship with customers. 

  • Participants in sales meetings as required.

  • Provides training to other Company field service engineers as needed.

  • Submits various reports, such as service reports, weekly report, and expense report to management in a timely manner. 

  • Receives follow-up and additional training on Company products in Japan. 

  • Responsible for maintaining company parts and tools. 

  • Minimizes downtimes of company systems. 

  • Effectively communicates with Japan headquarters’ engineers regarding the product applications, technical issues, etc

 

JOB REQUIREMENTS 

  • Valid working visa holder in the EU   

  • Fluent command of English 

  • Able to have 4-6 weeks of business trip frequently in Europe for the first 2 years.

  • Work experience in a similar position in semiconductor industry

  • Degree in Electrical Engineering or equivalent combination of education and experience.

  • Drive's license  

 

Due to the high volume of applicants, we regret to inform that only shortlisted candidates will be notified. Thank you for your understanding. 

   

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General Requirements

Minimum Experience Level Over 3 years
Career Level Mid Career
Minimum English Level Business Level
Minimum Japanese Level Business Level
Minimum Education Level Associate Degree/Diploma
Visa Status No permission to work in Japan required

Job Location

  • Germany, Dresden

Work Conditions

Job Type Permanent Full-time
Salary Negotiable, based on experience
Industry Other (Manufacturing)

Job Category

  • Other > Other