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Job ID : 1547995 Date Updated : July 8th, 2025

PR/157884 | IT Support Executive

Location Malaysia, Petaling Jaya
Job Type Permanent Full-time
Salary Negotiable, based on experience

Job Description

DUTIES AND RESPONSIBILITIES
  • Front line IT support for Software (ERP, Office365 & etc) and Hardware and Infrastructure.
  • Provide server and network support to ensure smooth daily operations and business continuity.
  • Provide IT support including troubleshooting all technical issues related to hardware, software, printer / photocopier, server, and network connections.
  • Support and maintenance of ERP systems (Xeersoft/SAP B1/Kintone) –Inventory, Finance & Account, Information and Billing System.
  • Liaising with external vendors for IT maintenance and support.
  • Liaising with Head office IT Team at Japan and Singapore.
  • Provide support for IT assess management, ensure information security policies and procedures are observed and enforced, including data protection, backup, and recovery.
  • Manage and maintain IT relate regulatory documentation and procedures.
  • Assist in all IT related projects in the corporate office and branch offices.
  • Leverage knowledge of cutting-edge technologies to optimize organizational efficiency.
  • Review existing IT tools/systems and internal processes, collect, and analyse data to identify areas for improvement.
  • Monitor networking equipment and servers.
  • Provide training in application and general IT application to user.
OTHERS
  • Carry out work responsibilities and other activities as directed from time to time including, Diva System and others when required.

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General Requirements

Minimum Experience Level Over 3 years
Career Level Mid Career
Minimum English Level Business Level
Minimum Japanese Level Business Level
Minimum Education Level Associate Degree/Diploma
Visa Status No permission to work in Japan required

Job Location

  • Malaysia, Petaling Jaya

Work Conditions

Job Type Permanent Full-time
Salary Negotiable, based on experience
Industry Industrial Facilities

Job Category

  • Other > Other