PR/094943 | Partnership Manager - BNPL

Company and Job Overview
JAC’s client is a BNPL company, looking for a Partnership Manager position.
Location: Ho Chi Minh City
   
Job Responsibilities
1. Lead Merchant Acquisition & MDR Negotiation

• Proactively seek and engage potential merchant partners across sectors such as retail, services, and e-commerce.
• Deliver compelling presentations on BNPL solutions, customizing value propositions and partnership formats to suit each merchant's business model.
• Lead negotiations to secure favorable MDR rates and commercial terms aligned with the company’s profit objectives and risk appetite.
• Collaborate with legal and business teams to finalize partnership agreements and ensure compliance.

2. Drive Merchant Relationship Management

• Foster and maintain robust relationships with current merchant partners to ensure high levels of satisfaction and long-term collaboration.
• Coordinate with cross-functional teams to ensure seamless merchant onboarding, integration, and settlement processes.
• Take ownership of resolving merchant-related challenges, including transaction errors, customer complaints, and settlement concerns.

3. Conduct Market Intelligence & Strategic Development

• Analyze competitor MDR structures and merchant incentives to formulate competitive offers.
• Identify and prioritize high-potential merchant segments for tailored acquisition campaigns.
• Continuously refine sales narratives and partnership strategies based on real-time market insights and feedback.

4. Internal Coordination & Performance Monitoring

• Partner with internal stakeholders (Product, Risk, Legal, IT) to ensure end-to-end compatibility between merchant systems and internal workflows.
• Monitor key performance metrics such as transaction volume, approval rates, repayment patterns, and margin contribution.

• Recommend tactical changes or targeted initiatives to boost merchant performance and deepen engagement

   

Job Requirements

• Bachelor’s degree or higher in Business, Economics, or a related field.
• 5+ years of experience in merchant acquisition, business development, or sales within the fintech or digital payments sector.
• Proficiency in English (mandatory); Korean or Japanese language skills are a plus.
• Demonstrated expertise in negotiation, especially when working with retail partners or merchant networks.
• Excellent communication, presentation, and analytical problem-solving skills.
• Familiarity with Vietnam’s retail landscape and MDR benchmarking.
• Prior experience in BNPL, POS financing, card acquiring, or merchant partnerships.
• Experience collaborating or negotiating in partnership with financial institutions is an advantage.

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