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PR/117552 | Customer Services Specialist (Chinese or Japanese speaking)
| Location | Thailand, Bangkok |
| Job Type | Permanent Full-time |
| Salary | Negotiable, based on experience |
Job Description
Job Title: Customer Services Specialist
Salary: 30,000 – 60,000 THB
Location: Phakranong
Key Responsibilities:
- Manage customer interactions (calls, emails, chats) and ensure to meet quality standards
- Analyze data from call monitoring to identify recurring problems or areas where customer service needs improvement, and report these findings to management.
- Ensure that interaction with the clients such as call/chat/email adhere to company policies, procedures, and any relevant legal or regulatory requirements during customer interactions.
Assist to analyze customer feedback from surveys or other sources to identify areas for service improvement.
Qualifications:
- Bachelor's degree in a related field
- 0-2 years of experience in Customer Services, ideally in BPO environment but not necessarily.
- Thais with ability to communicate in either Chinese or Japanese
Interested candidate, please send your resume in English (Word format only) along with your recent photo and expected salary to us.
JAC Personnel Recruitment Ltd
10F Emporium Tower 622 Sukhumvit Soi 24 Klongton, Klongtoey, Bangkok 10110
Contact : K. Napaphach
Office Number: 066-097-2958
Time: 9.00 am - 6.00 pm
Website : https://www.jac-recruitment.co.th
#LI-JACTH
#citybangkok
General Requirements
| Minimum Experience Level | Over 3 years |
| Career Level | Mid Career |
| Minimum English Level | Business Level |
| Minimum Japanese Level | Business Level |
| Minimum Education Level | Associate Degree/Diploma |
| Visa Status | No permission to work in Japan required |
Job Location
- Thailand, Bangkok
Work Conditions
| Job Type | Permanent Full-time |
| Salary | Negotiable, based on experience |
| Industry | Business Consulting |
Job Category
- Other > Other
