HR Service Tech マネージャー

【求人No NJB2299131】
■PURPOSE OF THE JOB
Global HR Mission: As a reliable business partner and change agent we drive organizational reforms and people development to achieve our mid term goals and sustainable growth and to transform our company into a truly global enterprise. As a critical member of global HR this position is expected to lead manage and continuously improve HR operations processes and systems.

■ROLES AND RESPONSIBILITIES
HR Shared Services Operations:
Oversee and continuously improve the efficiency and quality of HR operations including payroll benefits onboarding appointment expat management healthcare termination and data management.
Lead HR service team and third party vendors to deliver efficient and employee focused support.
Workday Implementation Management:
Serve as a core team member in the implementation and upgrade of Workday. Collaborate with GHR team members IT Finance and external consultants to ensure configuration that meets business requirements.
As a superuser lead post implementation activities including testing system upgrades enhancements and user training.
Technology Process Optimization:
Proactively identify and implement automation opportunities to increase operational efficiency.
Develop and maintain HR metrics dashboards and analytics for reporting and decision making.
Ensure data integrity privacy and compliance with global and local regulations （e.g. GDPR）.

■KEY STAKEHOLDERS
Internal: Key business leaders employees CHRO HRBPs COE Recruiting Learning and global HR team
External: Business partners （e.g. HR systems vender HR service providers HR consultants lawyers accountants）

■KEY PERFORMANCE INDICATOR （KPI）
HR tools and processes implemented managed operated and optimized with good quality
Feedback from key stakeholders

■PROFESSIONAL REQUIREMENTS
Minimum of 8 years of experience in HR operations shared services and HRIS roles in global and Japanese companies.
Minimum 3 years of experience of team management and development.
Strong understanding of payroll benefits expat management and HR legal and compliance requirements.
Proven experience managing or implementing Workday （preferred） or Success Factors
Experience using HR tech and data to support management decisions and process improvements.
Cross cultural experience such as international assignment and/or overseas university education preferred

■KNOWLEDGE AND SKILL REQUIREMENTS
Effective interpersonal and communication
Excellent project management change management stakeholder engagement skills
Business English （verbal/written）
Analytical skills data driven approach HR tech knowledge
Excel PowerPoint Word and other IT skills relevant to this role

■PERSONAL QUALITIES
Integrity trust role model behavior
Leadership self awareness continuous learner adapt behaviors based on feedback
Self starter hands on work style
Drive for results work under pressure
Customer oriented global mindset
Passionate positive open assertive
Logical thinking analytical thinking
Dealing with ambiguity