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PR/095359 | IT Support Engineer / Helpdesk - Japanese Speaking
| Location | Singapore, Singapore |
| Job Type | Permanent Full-time |
| Salary | Negotiable, based on experience |
Job Description
COMPANY OVERVIEW
Our client is an IT consulting and system integrator company from Japan.
JOB RESPONSIBILITIES
Responding to IT support requests from users (via email, phone, and tickets)
- Basic troubleshooting for Microsoft 365, Windows PCs, and business applications
- Initial problem identification and escalation
- Maintaining FAQs and knowledge bases
JOB REQUIREMENTS
Education : Degree with major in IT, system engineer, computer science, or related field.
Experience :
Experience in any of the IT Support/Helpdesk/Desktop/Customer Support or related positions
Basic operational knowledge of Microsoft 365 and Windows PCs
At least basic communication skill in Japanese is required in order to communicate with Japanese stakeholders
Basic knowledge of ITIL is a plus
Apply online for more information about this opportunity.
JAC Recruitment Pte. Ltd.
EA License Number: 90C3026
EA Personnel: R1985155
Rui Watanabe
#LI-JACSG
General Requirements
| Minimum Experience Level | Over 3 years |
| Career Level | Mid Career |
| Minimum English Level | Business Level |
| Minimum Japanese Level | Business Level |
| Minimum Education Level | Associate Degree/Diploma |
| Visa Status | No permission to work in Japan required |
Job Location
- Singapore, Singapore
Work Conditions
| Job Type | Permanent Full-time |
| Salary | Negotiable, based on experience |
| Industry | Software |
Job Category
- Other > Other
