【英語を活かす】人事サービスデリバリースペシャリスト/ HR Service Delivery Specialist

A global medical device company is searching for an HR Service Delivery Specialist. The chosen candidate will be in charge of driving positive employee experience, process standardisation, and automation.

A global medical device company that is committed to helping people improve their quality of life. With operations worldwide, this company has long been recognised in providing innovative products.

Keywords:

人事, 医療機器, メーカー, 管理, 外資系

Job Ref: T5HAUT

Responsibilities:

• Support and execute end-to-end employee lifecycle master data administration and transactional related topics
• Provide guidance and empower employees to self-serve in various system processes within SuccessFactors
• Analyse customer's requirements and frequently asked questions to develop reference materials or knowledge articles
• Create process documentations and work instructions to support HR Service Delivery's operations
• Ensure timely updates and reviews on HR Service Delivery process documentations and work instructions
• Perform regular review and check on data to ensure accuracy and data integrity
• Analyse data and trends to identify potential system and process risk
• Support troubleshooting operations escalations, system testing, HR operations related projects, internal and external audit activities

Requirements:

• More than 2 years of Shared Services experience
• Hands-on experience with SuccessFactors and Human Capital Management (HCM)
• Strong understanding of employee lifecycle, HR policies, processes, and HR systems
• Skilled in MS Office; advanced level MS Excel
• Excellent interpersonal skills
• Proficient in written and verbal Japanese and English (other Asian languages are advantageous)