HR Generalist Sr. Manager 募集｜米国発・DX免税電子化ツールPIE VAT

The Role

We are looking for a highly motivated and experienced Senior HR Generalist to join as one of the leadership members of our Tokyo office. In this role, you will:

• Serve as the primary HR representative for Pie Japan, owning end-to-end HR operations.
   
• Partner with leadership on strategic workforce planning, talent acquisition, and organizational development.
   
• Build and implement HR processes across labor relations, employee engagement, retention, and talent management.
   
• Lead change management initiatives and ensure effective internal and external communication.
   
• Act as a trusted advisor to line managers, ensuring succession planning and performance development.
   
• Oversee employee relations, provide guidance on labor law compliance, and foster a positive workplace culture.
   
• Support global People Success projects while tailoring solutions to the Japan market.

Why Join Pie Systems

• Shape the HR foundation of a fast-growing, global startup in Japan
   
• Work closely with the Japan CEO and leadership team, influencing both strategy and execution
   
• Collaborate with an international People Success(HR) team across the US and Europe
   
• Enjoy a hybrid, flexible work style with a Tokyo base
   
• Be part of a mission-driven team creating the best tourism experience worldwide

Employment type: Full-time
Location: Tokyo, Japan
Work style: Hybrid (mainly remote)

Must-haves

• 5+ years of proven HR Generalist / HRBP experience in Japan
   
• Strong knowledge of Japanese labor laws and HR compliance
   
• Hands-on experience in employee relations, disciplinary processes, onboarding, and training
   
• Demonstrated track record of driving people and organizational success
   
• Growth mindset with strong ownership and ability to thrive in a fast-paced startup environment
   
• Excellent organizational skills and ability to manage multiple projects simultaneously
   
• Japanese native fluency & strong English communication skills (verbal and written)
   
• Bachelor’s degree or higher
   

Nice-to-haves

• Experience in a startup or global/foreign company
   
• Familiarity with HR systems / HR Tech tools
   
• Experience in designing or rolling out HR programs (performance management, engagement surveys, DEI initiatives)
   
• Background in organizational development or leadership training