Product Owner, Digital Lab

The Altéa Services Engineering group's mission is to secure the double-digit growth of Airlines
Services by executing a services-operating model that sits on pillars of excellence, flexibility, scalability, and customer focus.
Digital Services have always been an essential component of the Altea services business, which has
seen its activities and revenues grow markedly in the last two years. We build bespoke and custom
eCommerce products and touchpoints powered by the Amadeus Digital products and platform. We
thrive on delighting our customers, helping them gain the most considerable value from the Altéa solutions, and building trusting and lasting relationships with them.
The service delivery is powered by a SAFe virtual organisation, resting on a line organisation out of our 12 hubs and sites all over the globe. The organisation is split into 3 regions, that map the TRU commercial organization: AMER, EMEA, and APAC - as well as a transversal group bridging across
the 3 regions.

Purpose
The Services Hub in Nice plays a significant role in powering the 3 Altea Services Engineering
Regions and its transversal group.
We build custom products and solutions for several customers: Aegean, Norwegian, Qantas,
MilesAndMore, and JAL as well as through the Amadeus Customization Services offering, which
serves upwards of 50 customers. We also contribute to various transversal activities, bringing value
to the entire group (Migration to the Cloud, DevOps, Security, etc.).
The Japan Airline Digital Lab team, based in Nice, is looking for a PO in Tokyo in order to act as functional and technical bridge between JAL and the Digital labs scrum teams. The Competency Center is built around 2 scrum teams based in Nice (France), and the Digital Lab Head and PO located in Tokyo (Japan), close to our client.
It is important to have a good understanding on Japanese way of thinking and be able to understand customer constraints and way of working in order for keep good relationship, trust and alignment with the customer. 

Main responsibilities

Your role toward the customer:

• Analyze and clarify the business requirements submitted by the customer
• Drive, communicate and explain the sizing
• Discuss priorities
• Be the privileged entry point for functional questions
• Participate in demos, weekly meetings and any other forums with the customer
• Deliver specifications and get sign-off from the customer
• Get feedback, pain point, expected timeline, etc. from the customer proactively
• Track actions on customer side
• Support customer on tools (Azure, DWM, AEM)
• Support clarification with/from customer
• Facilitate PI planning (Work with the team for PO planning, determine the PI scope based on customer's priority/expected timeline, get customer's agreement on delivery plan) 

Your role toward the development team:

• Define internal US and prioritize them
• Handle and animate refinement sessions and sprint planning with the development team
• Ensure the level of quality delivered by the team meets expectations
• Remove Impediment