SRE ★Travel Services★

【About the Company】

【Planning and operation of travel services for foreign visitors to Japan】

The app was released on January 26, 2017, and is a platform service that matches foreign visitors to Japan with locations throughout Japan, a service that has been rapidly growing in recent years and will continue to grow in the future.

Since its establishment, the company has won many prominent pitch contests and is gaining recognition as a company to watch for inbound issues.
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Many of the target foreign visitors to Japan have "concerns and dissatisfaction" about "communication" and "transportation.
By downloading this application in your country of residence and registering as a member (free of charge) before visiting Japan, you will be provided with a free SIM card (500MB) and free Internet access during your stay in Japan.

Currently, as many as 10,000 domestic lodging facilities, lift tickets for ski resorts around Japan, sightseeing experiences, transportation tickets, etc. can be reserved and purchased online.

In the future, the company would like to further expand the contents and create a world where foreign visitors to Japan can travel around Japan with more fun and convenience.

In order to realize the company's vision, "Enjoy all of Japan, for an Amazing Life", they are aiming for a future where people can enjoy sightseeing in Japan using this app.

【About the Job...】

■Recruitment Background
・Currently, the company is using Heroku, AWS, etc., but there are still areas where availability and reliability are not sufficient, and improving stability is an issue.
・As the number of users increases, there are many issues that need to be resolved to ensure stable operation of the service, such as strengthening the monitoring mechanism and system, and visualizing the health status of the service.
・Under these circumstances, the company is looking for members who can perform critical infrastructure engineering to support the platform services.
In addition, a portion of the users access the service from China. Due to the unique Internet environment in China, it is necessary to build infrastructure in the Chinese cloud (AliCloud or Tencent Cloud) as needed, so it is necessary to be flexible to consider different options.

■Responsibilities
・Establishment of a mechanism and structure for service monitoring
・Building a mechanism for visualization of service status
・Improvement for better performance

■Software and Development Flow
Ruby for backend, React, TypeScript for frontend, etc. Depending on the application, they select the necessary software and architecture.

【Backend】Ruby, Rails 6,7系
【Frontend】TypeScript, React, Next.js
【Application】Swift, Kotlin
【DB】PostgreSQL, Redis, Elasticsearch
【Development Tools】CircleCI, Github
【Infrastructure】Heroku, AWS, Fastly
【Analysis】Mixpanel, GoogleAnalytics
【Internal Communication】Google Workspace, Slack, Kibela

■Culture
・Because the company is still a growing startup, each person has a lot of discretion and can take on any challenge on his/her own initiative.
　- Conversely, because there are still no set rules, the environment demands that you think of various things and take on challenges on your own.
・A diverse organization where members come from different backgrounds and cultures, utilize their skills and experiences, and mutually understand each other's different values, all working together to realize our vision.
　- All members are expected to understand and respect cultures different from Japan's, and to think flexibly.
・Due to the nature of our service targeting inbound customers, more than 40% of our members are foreign nationals.
　- Since each member has a different culture and sense of values, members of the company place great importance on the quantity and quality of communication in order to deepen mutual understanding.
　- The official language in the company is Japanese, but members sometimes speak English or Chinese with each other.

【Working hours】
Flextime system

【Benefits】
・Full Social Insurance
・Commuting Allowance
・Stock Option
・In-house skills training in Excel, spreadsheets, etc.
・Referral recruitment system
・Welcome leave (3 days of special leave will be given immediately upon joining the company)

【Holidays】
Saturday/Sunday/National Holiday
Annual Paid Leave
New Year Holiday
Special Paid Leave
Congratulations & Condolence Leave
Summer Holiday etc.

【Required】
・Experience in building service monitoring mechanisms
・Experience building and maintaining state visualization dashboards
・2+ years of experience in building and operating Heroku and AWS services
・2+ years of experience in programming in Ruby, Python, etc.

【Preferred】
・Experience in security-conscious construction and implementation
・Experience in operating own services
・Experience in travel and e-commerce services

【Ideal Applicants】
・Empathy with the company's vision
・Have a desire to utilize technology to provide valuable services to users
・Have intellectual curiosity and are willing to engage in self-improvement
・Have an overwhelming sense of ownership, and are not limited to their own work, but are able to take the initiative to get the work done.
・Able to work as part of a team in a diverse organization, always with humility and a sense of trust and respect for colleagues
・Have an aptitude for ventures
　- Able to take proactive and positive action in a highly uncertain environment, without being passive.
　- Able to adjust oneself without being swayed by company policies or changes in the environment
- Able to work hard for the realization of the vision without getting caught up in the immediate results.
・Have a strong awareness of the "business value" created by manufacturing, without being confined to the technological field.
・Able to be close to the users and be conscious of analyzing their needs.