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CX Strategist
| Hiring Company | Fintech |
| Location | Tokyo - 23 Wards |
| Job Type | Permanent Full-time |
| Salary | 7 million yen ~ 12 million yen |
Work Style
Remote Work and WFHJob Description
This position requires an experienced individual to lead customer insights efforts, reporting to the VP of Experience.
Responsibilities include conducting UX research, collaborating with cross-functional teams, and performing usability studies. Key duties involve setting research agendas, managing multiple research streams, communicating insights to stakeholders, and advising on research methods.
Requirements include 3+ years of UX research experience in a fast-paced environment, proficiency in Japanese for user interviews, and competency in qualitative research methods and data analytics.
General Requirements
| Minimum Experience Level | Over 3 years |
| Career Level | Mid Career |
| Minimum English Level | Business Level |
| Minimum Japanese Level | Native |
| Minimum Education Level | Bachelor's Degree |
| Visa Status | Permission to work in Japan required |
Required Skills
- 3+yearsworking as a UXresearcher in any related industries: tech/fintech/finance
- 3+years experience in user interviews for Japanese users
- Data-driven and analytical tools experience
Job Location
- Tokyo - 23 Wards
Work Conditions
| Job Type | Permanent Full-time |
| Salary | 7 million yen ~ 12 million yen |
| Job Division | Marketing |
| Industry | Internet, Web Services |
Job Category
- Sales > B2B Sales
- Marketing and Product Development > Sales Promotion, Marketing Planning
- Marketing and Product Development > Web, Digital Marketing
Company Details
| Company Type | Small/Medium Company (300 employees or less) - International Company |
| Non-Japanese Ratio | About half Japanese |
