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Job ID : 1471622 Date Updated : April 28th, 2024
"Best Workplaces Asia 2023"

User Support / Help Desk / IT Support Engineers Needed Exclusive job

Hiring Company RS- Next Move K.K.
Location Chiba Prefecture
Job Type Permanent Full-time
Salary 3.5 million yen ~ 6.5 million yen

Job Description

About the company

We are currently looking for User Support / Help Desk / IT Support Engineers to join the world's leading provider of Travel Technology

This company has won multiple "Top Employer Awards" in Europe and Asia

Who are you

◆ You have experience in delivering IT Support in an Airport or similar environment.

◆ You are familiar with managing the Tier I, Tier II & Tier III IT service desk operations

◆ You will be excited to work in a team focused on helping other members to reach common goals.

Why you should apply

◆ You will be given the space and confidence to grow in your career as well as a person.

◆ The company has a collaborative focus on fostering an open, safe, inclusive and stimulating working environment for all employees.

◆ It’s an exceptional opportunity to be part of an international network of colleagues who are keen to share their knowledge with you.

◆ You will work in environments where collaboration and continuous improvement are the key.

General Requirements

Minimum Experience Level Over 1 year
Career Level Entry Level
Minimum English Level Daily Conversation
Minimum Japanese Level Business Level
Minimum Education Level Technical/Vocational College
Visa Status Permission to work in Japan required

Required Skills

Skills, Knowledge, and Experience in ONE OR MORE of the following:

◆ Customer Service in an IT Environment

◆ Building excellent customer and internal relationships

◆ Diagnosing technical issues and assessing appropriate action required

◆ Recovering functional and technical Incidents and Requests

Experience in ONE OR MORE of the following areas is desirable:

◆ Hardware and Software-related systems

◆ End to end management of incidents

 

Please do not hesitate to apply by clicking the apply button.

◆MUST BE BASED JAPAN

Job Location

  • Chiba Prefecture

Work Conditions

Job Type Permanent Full-time
Salary 3.5 million yen ~ 6.5 million yen
Industry Tourism

Job Category

  • IT, Web and Communication > Technical Support
  • Machinery and Automobile Technology > Support Engineer (Machinery, Automobile)
  • Customer Service, Secretary and Administration > Customer Service, Customer Success

Company Details

Company Type Large Company (more than 300 employees) - International Company