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【ペナン島 カスタマーサポートQA 品質管理】 好待遇 給与最大RM14000 旅行関連 ワークライフバランス
| Hiring Company | 日系企業のマレーシア法人 |
| Location | Malaysia, ペナン島 |
| Job Type | Contract |
| Salary | 4.5 million yen ~ 6 million yen |
Work Style
Casual ClothingJob Description
お客様からの旅行に関する問い合わせに、スタッフの品質基準を確立をするお仕事となります。
●品質基準の確立: 企業の品質基準を確立・維持するためのガイドラインを開発する。
●クオリティコントロール: プロセスや成果物の品質を監視し、問題や不備を特定するための監査や検査を実施する。
●品質に関するフィードバックを提供し、改善のための提案を行う。
●データ分析: 品質関連データを収集し、分析して問題や傾向を特定し、適切な対策を講じる。
General Requirements
| Minimum Experience Level | Over 1 year |
| Career Level | Mid Career |
| Minimum English Level | Business Level (Amount Used: English usage about 75%) |
| Minimum Japanese Level | Native |
| Minimum Education Level | High-School or Below |
| Visa Status | Permission to work in Japan required |
Required Skills
B2レベルの英語力
（労働ビザ取得の関係で、大卒でない場合は就労経験が必要）
【優遇条件】
旅行業界やカスタマーサービスの経験者優遇です。
QA経験
Job Location
- Malaysia, ペナン島
Work Conditions
| Job Type | Contract |
| Salary | 4.5 million yen ~ 6 million yen |
| Work Hours | シフト制 |
| Holidays | シフト制 |
| Industry | Tourism |
Job Category
- Customer Service, Secretary and Administration > Call Center SV, Leader, Manager
- Customer Service, Secretary and Administration > Customer Service, Customer Success
- Customer Service, Secretary and Administration > Call Center Operator
Company Details
| Company Type | Large Company (more than 300 employees) - International Company |
| Non-Japanese Ratio | Majority Non-Japanese |
