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Support Engineer Exclusive job
| Hiring Company | Anti Fraud Solution Software Company |
| Location | Tokyo - 23 Wards |
| Job Type | Permanent Full-time |
| Salary | 5 million yen ~ 7.5 million yen |
Work Style
Remote Work and WFH Casual Clothing Flex TimeJob Description
Responsibilities
- Respond to technical inquiries from the sales and customer success teams, suggesting solutions to problems based on your technical insight into the product.
- Facilitate communication between the engineering team and other internal teams.
- Create documents that summarize technical information about our products in an easy to understand manner, and also prepare documents related to our internal processes and operations.
Key benefits
- Flexible, relaxed work environment
- Diverse, international team
- Family friendly
General Requirements
| Minimum Experience Level | Over 3 years |
| Career Level | Mid Career |
| Minimum English Level | Business Level (Amount Used: English usage about 50%) |
| Minimum Japanese Level | Business Level |
| Minimum Education Level | Associate Degree/Diploma |
| Visa Status | Permission to work in Japan required |
Required Skills
Requirements
- At least business level Japanese to communicate with internal teams and create technical documentation
- 2+ years of support engineer experience
- Experience with cloud services (nice to have)
Job Location
- Tokyo - 23 Wards
Work Conditions
| Job Type | Permanent Full-time |
| Salary | 5 million yen ~ 7.5 million yen |
| Industry | Software |
Job Category
- IT, Web and Communication > Other (IT, Web and Communication)
- IT, Web and Communication > Technical Support
Company Details
| Company Type | Small/Medium Company (300 employees or less) - International Company |
| Non-Japanese Ratio | About half Japanese |
