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Job ID : 1460729 Date Updated : October 30th, 2024

【1名限定募集!】Senior Desktop Support Analyst

Hiring Company 米系グローバル投資運用会社
Location Tokyo - 23 Wards
Job Type Permanent Full-time
Salary 8 million yen ~ 11 million yen

Work Style

Remote Work and WFH Minimal Overtime

Job Description

【職務内容】

This position will be responsible for general desktop support for the Tokyo office, as well as remote support for other offices as needed.

  • Setup, configuration, installation, and troubleshooting support
  • Support including training, mentorship, and expert roles in specific software groups and group representation on large, multi-functional projects.
  • Develop and track performance measurements and determine the optimal system configuration
  • Identification of problems, creation of project plans/schedules, execution, and measurement of results for software related projects
  • Serve as a local point of contact for the global IT team, removing, installing, and replacing servers and other hardware.
  • Collaborate with APAC desktop managers and team members to resolve IT issues that occur in the workplace.

General Requirements

Minimum Experience Level Over 3 years
Career Level Mid Career
Minimum English Level Business Level
Minimum Japanese Level Business Level
Minimum Education Level Associate Degree/Diploma
Visa Status Permission to work in Japan required

Required Skills

【応募条件】

  • Desktop support experience (3+ years)
  • Self-starter based in the APAC region who can thrive in a multicultural environment
  • MS Office 365 troubleshooting skills (advanced level)
  • Interpersonal skills to work with managers at all levels in both Japanese and English
  • Experience using ServiceNow

Job Location

  • Tokyo - 23 Wards

Work Conditions

Job Type Permanent Full-time
Salary 8 million yen ~ 11 million yen
Industry Asset Management

Job Category

  • IT, Web and Communication > In-house SE, System Management
  • IT, Web and Communication > Technical Support

Company Details

Company Type Large Company (more than 300 employees) - International Company