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Hiring Company | AlphaSights |
Location | Tokyo - 23 Wards, Minato-ku |
Job Type | Permanent Full-time |
Salary | 5 million yen ~ Negotiable, based on experience |
Please attach your resume to apply for this position
About this role
As a Client Service Associate, your work is at the heart of what we do: you’ll be the link between our clients and the expert knowledge they seek.
To succeed in this role, you need to be motivated to deliver results for your clients and to achieve commercial goals. This is a communications-intense frontline role requiring a client-first mindset and the ability to multi-task across parallel workstreams. Throughout a fast-paced workday, you’ll work on urgent projects from investors, strategists, and dealmakers at top-tier client organizations. You’ll field incoming project briefs, quickly assess your clients’ exact knowledge needs (e.g. when due-diligencing an investment opportunity), and then find, outreach, and vet the experts most suited for each project. You will own and manage all aspects of client-to-expert interactions, including scheduling, rescheduling, and follow-up inquiries.
What you will do
What you will get
Minimum Experience Level | No experience |
Career Level | Entry Level |
Minimum English Level | Fluent (Amount Used: English usage about 50%) |
Minimum Japanese Level | Daily Conversation |
Other Language | Vietnamese - Native |
Minimum Education Level | Bachelor's Degree |
Visa Status | Permission to work in Japan required |
Requirements
Job Type | Permanent Full-time |
Salary | 5 million yen ~ Negotiable, based on experience |
Salary Commission | Commission paid on top of indicated salary. |
Work Hours | Monday to Friday 9:00〜18:00, Option to WFH each Friday. |
Holidays | 15 days of paid leave + 5 days of sick leave from the first year |
Job Division | Client Service Team |
Industry | Business Consulting |
Company Type | Small/Medium Company (300 employees or less) - International Company |
Non-Japanese Ratio | About half Japanese |