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Job ID : 1457702 Date Updated : May 2nd, 2024
For a famous American Fashion Brand

Customer Service Staff/カスタマーサービス スタッフ

Location Tokyo - 23 Wards
Job Type Temporary
Salary 4 million yen ~ 5.5 million yen

Job Description

Actual working 7 hours 30 minutes (overtime about 5 hours per month, subject to change depending on the season)

Work start date: Negotiable

Responsibilities:

Order entry, sales, and return input using ERP

Order management in Excel Responding to customer calls

Create master registrant

Document creation

Sales Support Complaint handling

Annual salary: Annual salary divided into 12 installments and paid monthly

Overtime allowance: Included in the above monthly amount (35 hours)

Commuting allowance: 1-month commuter allowance (up to 50,000 yen/month)

Bonuses: Paid once a year in February based on performance.   

General Requirements

Minimum Experience Level Over 3 years
Career Level Mid Career
Minimum English Level Daily Conversation
Minimum Japanese Level Business Level
Minimum Education Level Associate Degree/Diploma
Visa Status Permission to work in Japan required

Required Skills

Required Experience:
 

  • At least 3 years of clerical experience
  • Experience ERP input experience


Required Skills:

  • Excel (Basic Functions, VLOOKUP, Pipot, IF...)
  • Word (Input, Insert Shape...)
  • PP (input correction...)
  • If you can speak English, apparel experience is a plus

Job Location

  • Tokyo - 23 Wards

Work Conditions

Job Type Temporary
Salary 4 million yen ~ 5.5 million yen
Salary Bonuses Bonuses paid on top of indicated salary.
Work Hours Mon~Fri, 10:00~18:30 (60-minute break)
Holidays Saturdays, Sundays, national holidays, year-end and New Year
Industry Apparel, Fashion

Job Category

  • Customer Service, Secretary and Administration > Customer Service, Customer Success
  • Customer Service, Secretary and Administration > Other (Customer Service, Secretary and Administration)

Company Details

Company Type International Company