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Job ID : 1457630 Date Updated : April 17th, 2024

Telephony Modem SW Support Engineer Exclusive job

Hiring Company Telecom Technology Firm
Location Kanagawa Prefecture
Job Type Permanent Full-time
Salary 7 million yen ~ 10 million yen

Job Description

Provide on-site support for telephony modems, collaborating with carrier engineers during Interoperability tests (IOT) and certification phases. Troubleshoot and triage reported failures, contribute to identifying potential problematic areas in telephony and modem subsystems, and communicate insights to the development team. Take ownership of tracking, following up, and resolving software issues from carrier labs. Conduct regression and sanity tests, compile progress reports, and present technical details to cross-functional stakeholders. Strong teamwork, project management, and adaptability across sites and cultures are essential.

General Requirements

Minimum Experience Level Over 3 years
Career Level Mid Career
Minimum English Level Daily Conversation (Amount Used: English usage about 25%)
Minimum Japanese Level Fluent
Other Language Chinese (Mandarin) - Daily Conversation
Minimum Education Level Associate Degree/Diploma
Visa Status Permission to work in Japan required

Required Skills

In-depth familiarity with modem stacks and expertise in JP first-tier carrier certifications and interoperability tests.
Proficiency with 3GPP LTE and NR standards.
Strong competence in modem stack logging and analyzing tools.
Experience working with Android Debug Bridge (ADB) and CLI tools.
Exceptional organizational skills with the ability to multitask effectively.
Demonstrated ownership of responsibilities and outstanding team collaboration.
Skillful project management capabilities.
Willingness to closely collaborate with stakeholders across diverse sites, time zones, and cultures.

Job Location

  • Kanagawa Prefecture

Work Conditions

Job Type Permanent Full-time
Salary 7 million yen ~ 10 million yen
Industry Internet, Web Services

Job Category

  • IT, Web and Communication > Technical Support