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Hiring Company | CDNetworks Japan Co.,Ltd |
Location | Tokyo - 23 Wards, Chiyoda-ku |
Job Type | Permanent Full-time |
Salary | 4.5 million yen ~ 7.5 million yen |
・風通しの良い職場環境(さまざまな取り組みにおいてグローバルオフィスと緊密に連携)
・海外出張の機会あり(商談やイベント、展示会参加など)
・充実した手当や福利厚生(通信費、食費、交通費手当や、健康、ウェルネス、自己啓発等の福利厚生)
・ハイブリッド勤務対応しています(週2日はリモート勤務)
Job Responsibilities
◆具体的な業務内容
<1>既存顧客からの問い合わせ対応(1日2,3件くらい)
<2>受注が決定した企業のサービス導入対応・導入後の機能追加の設定
<3>障害や問い合わせに関する調査(ログ解析など)
・技術サポート対象顧客: e-learning、ポータル、ゲーム系、E-commerce、エンタテイメント、エンタプライズ系顧客のサービスを運用する
About us
As a global-leading Content Delivery Network and Edge Service provider with over 20 years of experiences, CDNetworks delivers fully integrated cloud and edge computing solutions with unparalleled speed, ultra-low latency, rigorous security, and reliability.
From Fortune 500 companies to SMBs, our customers benefit from our diverse products and services including web performance, media delivery, enterprise applications, cloud security, and colocation services on a daily basis.
Founded in 2000, CDNetworks expanded over the years in a steady and solid manner to meet the needs of customers around the world. We have 14 global offices and 10 R&D centres across continents, all unified with one simple goal – provide the fastest and most secure digital experiences for internet users around the world.
People being the most valuable assets of our company, we put great emphasis on each team member’s professional and personal growth.
We are looking for compassionate individuals who are deeply committed to learning and growing with us in the long term and who are aggressively result-oriented in achieving both professional and personal development objectives.
Join CDNetworks to help improve the performance and security of our internet together!
Minimum Experience Level | Over 3 years |
Career Level | Mid Career |
Minimum English Level | Daily Conversation |
Minimum Japanese Level | Business Level |
Minimum Education Level | Bachelor's Degree |
Visa Status | No permission to work in Japan required |
JOB REQUIREMENTS
必要な経験
◆Linux 系 OS やコマンドによるオペレーション経験
◆インタネットサービス及び、プロトコルの理解・運営経験(TCP/IP, HTTP, FTP等)
◆トラブルシューティング経験
◆顧客サポート経験
◆ネットワークとDNSに関する基本知識(IP, subnet, 簡単なネットワークコマンドの活用、 DNSの動きに関する理解力、簡単なDNS確認コマンドの活用等)
望ましい経験:
◆shell, perl, python等のscript系ランゲージの経験
Job Type | Permanent Full-time |
Salary | 4.5 million yen ~ 7.5 million yen |
Work Hours | 9:00~18:00(休憩1時間) |
Holidays | 土日祝、年末年始(12月29日~1月4日)、有給休暇(試用期間経過後)、慶弔休暇、看護休暇など |
Industry | Other (IT, Internet, Gaming) |
Company Type | International Company |