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Job ID : 1325117 Date Updated : May 8th, 2024

高級ブランドでのTreasury Assistant Manager

Hiring Company 有名外資系消費財企業
Location Tokyo - 23 Wards
Job Type Permanent Full-time
Salary 6 million yen ~ 8 million yen

Work Style

Remote Work and WFH Flex Time

Job Description

E commerce & Client Service Center regular operations

  • Develop, monitor, and execute a clear plan for delivering two strategic objectives:
  • Maximizing Credit Card Acceptance Rate
  • Minimizing Fraud/ Chargebacks
  • Monitor real time queues and identify high risk transactions within the business
  • Account receivable management for EC, including aging follow up and refund


Company regular operations

  • Oversee and assists in the investigation of all chargebacks and fraud transactions deriving from E-commerce and from the Retail business
  • Maintain fraud analysis models to improve efficiency & effectiveness of systems. Identifies weaknesses of current control process and recommends enhancements to mitigate fraud risk while balancing customer experience and operational impacts
  • Successfully manages all 3rd parties in charge of chargebacks investigation and fraud management
  • Maintains strong partnership with Finance, Client Service Center, E-Commerce, and Retail Operations in order to ensure seamless omni-channel approach & execution
  • Analyze trends in key performance indicators, explains variances % recommends remedial actions to stakeholders. Extremely proactive communicator willing to raise flags when needed & keep all relevant stakeholders well informed of ongoing risk or fraud related activities
  • Reports KPI’s in a timely manner


Company projects

  • Assist with the implementation of new processes and software solution related to fraud prevention/detection and payments
  • Create education and training materials for store staff on common fraud trends and techniques
  • Distribute periodic fraud awareness messages and bulletins
  • Provide strategic and implementation support for Japan payment strategy for retail/ecommerce

General Requirements

Minimum Experience Level Over 3 years
Career Level Mid Career
Minimum English Level Business Level (Amount Used: English usage about 75%)
Minimum Japanese Level Native
Minimum Education Level Bachelor's Degree
Visa Status Permission to work in Japan required

Required Skills

  • 5-10 Years work experience required
  • Chargeback/fraud experience a must. Fraud related certification is a plus
  • Experience working with CyberSource is a plus
  • Strong knowledge of the fraud management life cycle and industry trends
  • Proficient in Excel
  • A consistent track record for high accuracy with detail orientation & data reporting precision
  • Must have an inquisitive nature with a strong analytic background
  • Ability to work in a time sensitive environment
  • Ability to prioritize and multi-task in a highly complex work environment
  • Excellent verbal and written communication skills
  • Entrepreneurial drive
  • Ability to take initiative and work independently at times
  • Ability to maintain confidentiality and to exercise discretion and professionalism with sensitive information
  • Strong relationship/partnership skills
  • Ability to work effectively in a remote environment
  • Native level of Japanese, Intermediate to Advanced level of English
  • Bachelor’s Degree from a four-year college/university

Job Location

  • Tokyo - 23 Wards

Work Conditions

Job Type Permanent Full-time
Salary 6 million yen ~ 8 million yen
Work Hours フレックス制、在宅制度あり
Holidays 土日祝日
Industry Retail

Job Category

  • Accounting and Finance > Financial Planning and Analysis
  • Accounting and Finance > Corporate Finance, Financial Controller

Company Details

Company Type Large Company (more than 300 employees) - International Company
Non-Japanese Ratio Majority Japanese