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Job ID : 1068269 Date Updated : December 13th, 2024
***HOT JOB

Hardware Support Engineer

Location Tokyo - 23 Wards
Job Type Contract
Salary Negotiable, based on experience

Job Description

・Hardware Break Fix Support

・On-Site Software Support

・IMACD (Install, Move, Add, Change, De-install)

・Printer and Mobile device Support

・IT Concierge support

・Executive (VIP) Support

・Remote Support for remote and travel users

・Video (audio) Conference Room Support

・PC environment construction work for new employees

・Asset management for PC and peripheral devices

・Spares/Loaners Pool Management

・Hands and eye support (Smart Hands Services)

・Computer, Data Room and Network Closet Administration

・Manage and maintain operational manuals

・Support Audit related activities

・Support Pilot testing of newly installing software or hardware

・Participate in internal and customer meetings

・Project support

・Refresh and Refresh Coordinator

・Prepare and provide the backfill resource when regular on-site person is on leave

・Create and maintain support related procedure and documents

General Requirements

Minimum Experience Level Over 3 years
Career Level Mid Career
Minimum English Level Business Level
Minimum Japanese Level Business Level
Minimum Education Level High-School
Visa Status Permission to work in Japan required

Required Skills

at last 2~3 years of experience in Customer support in the above area

Must have business level both in Japanese (JLPT2) and in English

Foreigners welcome, but must have proper Japanese working visa, and currently residing in Japan

Job Location

  • Tokyo - 23 Wards

Work Conditions

Job Type Contract
Salary Negotiable, based on experience
Industry System Integration

Job Category

  • IT, Web and Communication > Technical Support
  • IT, Web and Communication > Server Administrator
  • IT, Web and Communication > Other (IT, Web and Communication)