PR/120705 | Business Operation Staff

The Business Operation Staff role supports customer operations, order management, delivery coordination, and inventory planning to ensure smooth business operations and excellent customer service.

Responsibilities

• Manage customer orders and coordinate delivery schedules.

• Monitor order fulfillment and provide updates to customers.

• Coordinate with factories, suppliers, and logistics partners to ensure timely delivery.

• Support inventory planning, stock control, and demand forecasting.

• Analyze inventory trends and implement actions to optimize stock levels.

• Handle operational issues and work with stakeholders to find effective solutions.

• Prepare operational reports and monitor KPI performance.

• Visit customers when required to discuss operational matters and strengthen relationships.

Requirements

• Bachelor's degree in any field.

• More than 1 year of experience in operations, customer service, logistics, supply chain, inventory control, or related functions.

• Candidates with 4-6 years of experience in the electronics industry are highly preferred.

• Good command of English (TOEIC 600+ preferred).

• Strong Microsoft Excel skills, including experience with functions, data analysis, and reporting tools such as Pivot Tables, VLOOKUP, and IF

• Strong analytical, problem-solving, and coordination skills.

• Detail-oriented with a customer-focused mindset.

• Able to work under pressure and collaborate effectively with cross-functional teams.

About the Company

A global electronics solutions provider supporting customers across manufacturing and technology industries through supply chain, operational, and business support services.

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