PR/120678 | Program Manager

Overview
We are seeking an experienced Program Manager to lead customer programs within a manufacturing environment. This role serves as the primary interface between customers and internal teams, ensuring successful program execution, customer satisfaction, quality, delivery, and profitability.

Key Responsibilities

• Own and manage assigned customer programs including overall business performance and profitability (P&L).

• Serve as the main point of contact between customers and internal functions.

• Drive quality, delivery, cost, and customer satisfaction targets.

• Coordinate with Engineering, Manufacturing, Quality, Supply Chain, Planning, Purchasing, and Finance teams.

• Lead customer review meetings and provide program updates.

• Manage production planning, capacity planning, and resource allocation.

• Drive continuous improvement, localization, and cost reduction initiatives.

• Support NPI, product transfer, and manufacturing improvement projects.

• Monitor risks and ensure compliance with quality systems.

Qualifications

• Bachelor's degree in Engineering, Science, Business Administration, or related field.

• At least 3 years of experience in Program Management, Project Management, or similar manufacturing roles.

• Strong understanding of manufacturing operations, planning, supply chain, and quality systems.

• Experience leading cross-functional teams in a matrix organization.

• Strong customer-facing communication and stakeholder management skills.

• Good command of English.

• Medical Device, Electronics, EMS, or regulated manufacturing experience is an advantage.

• Knowledge of FDA regulations is preferred.